I wanted to share my experience with the Oppo BDP-105D I purchased about one month ago. Overall, I am very impressed with its video processing capabilities as my satellite box is connected to it to upscale and improve PQ. I can't comment on Blu ray quality since I never had a BD player before but it's phenomenon!
I also bought it in the notion I could use it as a Netflix streamer (which does a very good job with overall satisfying PQ). However, yesterday I discovered, while exploring the Netflix app on my LG OLED, that Netflix provide a lot more subtitles (such as Herbrew, Russian, Romanian, Arabic and more) that I wasn't even aware that are available because on Oppo's Netflix I was only able to choose between English and Polish subtitles!
I contacted Netflix regarding this matter and after chatting with them for more than 40min (while he checked the issue with their tech team), he informed me that because the Netflix version on the Oppo is outdated, it doesn't support the streaming of all the subtitles that are available from Netflix (my version is 2013.2.4). Netflix also said there shouldn't be a problem for Oppo to provide an updated version of Netflix for their Blu Ray players and they will also forward this matter to Oppo in order to speed up this process up. After ending my conversation with Netflix, I decided to send an email to Oppo to find out if they are aware of this issue or have a fix for that.
Here is their respond to my inquiry:
Unfortunately the player will not support Unicode, and we do not have any font libraries for foreign languages like Hebrew. We do hope to allow for this in our upcoming UHD players as they have new increased functionality and memory functions.
Customer Service "
I wasn't expecting to receive such answer from a reputable company who is renowned for their "fantastic" customer service. I just paid one month ago 1800$ for a Blu Ray player that I am not able to get any updates for its applications? Moreover, this is something they are proud of and market it as a Netflix media support. It even has a special button on the remote for 'Netflix' so providing this small update is impossible?! I just bought their flagship player and now because they are about to release a new player, I need to buy the new one instead in order to enjoy the "new" capabilities?!
The other thing that doesn't make any sense is the support of Unicode that the representative claimed the player doesn't support. How come I am able to watch movies with foreign subtitles such as Hebrew using a simple SRT file? If there was no support by the player, I wouldn't be able to do that. How come in the 'Setup Menu' under 'Language' I can choose Hebrew in the 'Subtitle Language' section?
The worst part is that before I purchased the Oppo and I went to the store, they confirmed the full support of all languages even on Netflix! That is a big mislead and I really feel like I got cheated!
I would be happy to hear your experience regarding to these issues, if anyone encountered them. Also, it will be a great thing if some of the owners will complain about this issue too so maybe putting some pressure on Oppo will lead to a good outcome.
Last edited by Eliran.I; 10-24-2016 at 06:07 AM.