After Firmware Update (4.40), No Longer Getting Audio on PS3 - AVS Forum | Home Theater Discussions And Reviews
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post #1 of 1 Old 04-02-2013, 07:41 AM - Thread Starter
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I'm completely befuddled. I have had no problems with my PS3 for as long as I've had it (one of the first models) until now. I don't do firmware updates all that often--usually when something forces me to update. Such was the case recently when trying to use Amazon Instant Video. I was forced to updated to firmware version 4.40 (didn't check to see what I had before the update). No, audio doesn't work on DVDs.

I have a commercial version TV with no speakers, so I feed HDMI directly from my PS3 to the TV, and I use the Optical Digital audio output from the PS3 to my Denon AVR-2805. Everything was working just fine, as I mentioned, until I did the firmware update. This is what I've found:
  1. I'm definitely still getting sound from my PS3, because I hear the ticks from scrolling through the menus.
  2. I'm getting sound from the Netflix App
  3. I am NOT getting sound when playing Blu-ray discs
  4. I am NOT getting sound when playing regular DVDs.

Other troubleshooting:
  • I have tried multiple optical cords and none work.
  • I bought a Sony BDP-S590 and tried optical AND coax from there, with the same problems (Netflix audio worked, but DVD and Blu-ray audio did not). I checked to see if there was a firmware update on that player, and there was not, so I'm assuming it is in sync with whatever changes were rolled out in general (PS3 + blu-ray players).
  • I did a complete reset of my PS3 (took about 3+ hours), same issues.

Unfortunately, I have no way to test audio through HDMI, because my receiver doesn't have HDMI inputs, and as mentioned above, my TV doesn't have speakers.

I did change the Optical Digital Audio Output Format to Linear PCM (options are Bitstream Mix, Bitstream Direct, Linear PCM), I get audio in 2 channels and the sound quality is not good. I also tried several different configurations (multi-output audio toggled, etc) and the results were either no sound at all or sound as described already.

Is it possible that a firmware update could cause this? Is it possible Sony changed something (with HDCP) that would break this setup (HDMI video out and Optical Digital audio out)?

Does anyone else have a similar setup? If so, have you had problems after the firmware update?

Any ideas on troubleshooting or how I might fix this?

I really hope the answer is not get a receiver with HDMI input.

Any help is greatly appreciated.

LG EG9100
(Retired: Panasonic TH-50PHD8UK)
Denon X4000, B&W 5.1
Mains: DM 603 S3, Center: LCR600 S3, Sub: ASW600, Surrounds: DS3
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