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post #211 of 341 Old 02-03-2013, 01:45 PM
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Finally watched this over the last couple of nights. It was OK - definitely not as bad as I was afraid it was going to be (now that's a good recommendation for a movie....). No problems with the dropouts mentioned (I have an Oppo 95 doing the decoding to 5.1 analog output).

Some interesting LFE in that movie. Thought I was going to damage something (either my house or my subs - wasn't quite sure which was going to happen first.- would have been bad if it was both at the same time).
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post #212 of 341 Old 02-03-2013, 04:44 PM
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Anyone have experienced a 10 dB-12 dB greater volume with this BD compared to others?
While I didn't watch the whole movie yet, I did try the audio without the video to see if I have the dropouts. The few spots I tried, especially the beginning of ch 9, nothing yet but as soon as it started, wow, I had to turn the volume down by 12 dB.

I guess I will have to watch the whole movie.
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post #213 of 341 Old 02-04-2013, 08:31 AM
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Originally Posted by CharlesJ View Post

Anyone have experienced a 10 dB-12 dB greater volume with this BD compared to others?
While I didn't watch the whole movie yet, I did try the audio without the video to see if I have the dropouts. The few spots I tried, especially the beginning of ch 9, nothing yet but as soon as it started, wow, I had to turn the volume down by 12 dB.

I guess I will have to watch the whole movie.

I definitely did not have any abnormal volume level here. I watched at -1 which is where I watch all new blus at and it seemed on par in general (there is some variation between discs of course) vs other tracks. Definitely nowhere near 10-12db louder vs other blus though.
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post #214 of 341 Old 02-04-2013, 02:35 PM
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Originally Posted by Toe View Post

I definitely did not have any abnormal volume level here. I watched at -1 which is where I watch all new blus at and it seemed on par in general (there is some variation between discs of course) vs other tracks. Definitely nowhere near 10-12db louder vs other blus though.

Thanks. I'll have to investigate further what is going on here as it isn't what has been in the past.
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post #215 of 341 Old 02-05-2013, 02:16 PM
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I watched the movie last night. The volume now seems to be about the same as others.
I didn't have any video issues and only a few small hiccups with audio, one at about 32 min a very short skip then later several sync issues noticed and solved with a short rewind.
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post #216 of 341 Old 02-05-2013, 07:48 PM
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Subjectively I would say the volume does seem louder than most -- wouldn't have any basis to speculate or venture how much louder that might seem to be --I don't use sound meters (I should make clear that that would be the TRU HD version I reference, whereas the PCM rendering did make it much much lower when I experimented with that). I keep my volume pretty much set at -13.5. Some tracks seem subjectively louder because of the nature of the track, in my way of thinking. Some tracks are presented up close and personal with superior transparency, other tracks seem to shoot for recessed and background and are not as clear and compelling a window to source. TOTAL RECALL is an awesome track of the very fresh variety, so does in fact seem a good bit louder than less stimulating fare. Just my conjecture without aid of instruments...btw, that type of track is pretty rare, most seem to go for background/distant -- possibly to establish enhanced breadth of movie scope, or some such thing. I vastly prefer fresh/in your face.

By now I've ordered my second copy from AMAZON after a return of the first (as of a few days ago), so will be able to report when I get it if audio drop outs are in the currently available stock from them.
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post #217 of 341 Old 02-10-2013, 12:40 PM
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Originally Posted by Emaych View Post

By now I've ordered my second copy from AMAZON after a return of the first (as of a few days ago), so will be able to report when I get it if audio drop outs are in the currently available stock from them.
Second order of TR from AMAZON arrived Saturday: same defective stock.
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post #218 of 341 Old 02-11-2013, 09:31 AM
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I watched this one last night on BR. Most of the criticisms about the movie mentioned in previous posts in this thread are dead on. Completely lacks the oddball charm, humor and maybe most importantly, gore of the original. And yeah, this is the most lens-flariest movie I've ever seen - in one early scene, these glowing wrap-around binders used on one character create a crappy CGI enhanced mini-blind type flair across most of the screen.

It probably isn't a spoiler at this point to say this movie has nothing to do with Mars and the idea of a express tunnel through the core of the Earth is about the dumbest idea ever presented in a sci-fi flick, not to mention the execution of said idea is even sillier than one could possibly imagine. Once the characters are set up, it's one long, tedious chase sequence that takes up about 7/8ths of the movie.

I will say that even though the production design appears to borrow heavily from Blade Runner and Minority Report, it is well detailed and looks great on this BR presentation.

This is one movie I'll never Rekall again.

Watched it last week with my 16 year old, he got bored and brought out his iPhone to twitter with friends.
I watched it all the way....glad it's a NetFlix Blu-ray rental not bought, save your $$ for other movies.
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post #219 of 341 Old 02-11-2013, 10:50 AM
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One of the top five flicks of 2012, no doubt -- probably THE one I think I enjoyed the most -- well, there was DKR -- at any rate, one of the top two for pure enjoyment. Possibly THE top blu-ray offering, except for that pesky defect. Still, give me watching TR with the dropouts over almost anything else I saw on blu this year without dropouts. (...it should be noted however that I did not watch with any kids to base my opinion on, and my dog seems pretty universally bored with anything I put on, so I get no clues as to how I'm feeling there....)
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post #220 of 341 Old 02-18-2013, 11:57 AM
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I just got my replacement from Amazon. Has anyone received a good disc yet? I am using an Oppo 93 and a Panny 85. There were actually less drop outs using the Panasonic.
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post #221 of 341 Old 02-24-2013, 05:09 PM
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Originally Posted by kkpro View Post

I just got my replacement from Amazon. Has anyone received a good disc yet? I am using an Oppo 93 and a Panny 85. There were actually less drop outs using the Panasonic.

Is there a time stamp for these dropouts, because I have yet to hear this unless it is subtle and I just missed it?

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post #222 of 341 Old 03-02-2013, 09:49 AM
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Received my copy from Amazon.ca yesterday, and watched last night. LOTS of dropouts, and this was playing on a Sony BDP-S790 with the latest Firmware. Normal listening volume on my Yamaha 673 is between -20 to -30. Totel Recall had to be set at -34, and even then my wife closed the door to her room. Dropouts were even heard during the End Credits! Tried Bitstream and PCM - same issue. Will try on my OPPO 93 tonight. (BD Online was Off)
Sent request for replacement from Sony, and also set up an exchange with Amazon. Will probably get the same defective stock.
Has anyone received a replacement direct from Sony, and did it have the same bar code?

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post #223 of 341 Old 03-02-2013, 12:12 PM
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Originally Posted by p5browne View Post

Sent request for replacement from Sony, and also set up an exchange with Amazon. Will probably get the same defective stock.
Has anyone received a replacement direct from Sony, and did it have the same bar code?

Unless you hear differently form Sony (and please post here if you do) they are NOT sending out replacement discs and just advise people to wait for firmware updates from the player's manufacturer (which may never come out!). I did start a trouble ticket with Panasonic and did speak with a lower level tech and all he did was ask general questions about the problem and offered no solution. He did say that he would escalate the problem to an upper level but I never heard anything other than that first call. I keep forgetting to follow up with Panny but I will!

Gerry
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post #224 of 341 Old 03-02-2013, 06:51 PM
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Originally Posted by Gerryex View Post

Unless you hear differently form Sony (and please post here if you do) they are NOT sending out replacement discs and just advise people to wait for firmware updates from the player's manufacturer (which may never come out!). I did start a trouble ticket with Panasonic and did speak with a lower level tech and all he did was ask general questions about the problem and offered no solution. He did say that he would escalate the problem to an upper level but I never heard anything other than that first call. I keep forgetting to follow up with Panny but I will!

Gerry

Problem solved: somewhat, as others have found. Had switched the Dolby Bitstream to PCM, which didn't work. Returned to Bitstream tonight. It was the Audio (HDMI) that was on Auto, had to be switched to PCM, then no more dropouts.
Again, as others had mentioned, as soon as I switched from Auto to PCM, the Audio Volume dropped, and was now able play loud at -24, versus previous -34.

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post #225 of 341 Old 03-03-2013, 10:22 AM
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Well I spoke to my Blu-ray player manufacturer and they told me that there will be no firmware update for this.
Sony just don't give a crap, plain and simple. Disney are making this big mistake too as it looking like all there newer films will be in TrueHD 7.1 like with Monsters Inc 3d, glad I have the DTS older version non 3d
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post #226 of 341 Old 03-03-2013, 11:46 AM
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Originally Posted by Gerryex View Post

Unless you hear differently form Sony (and please post here if you do) they are NOT sending out replacement discs and just advise people to wait for firmware updates from the player's manufacturer (which may never come out!). I did start a trouble ticket with Panasonic and did speak with a lower level tech and all he did was ask general questions about the problem and offered no solution. He did say that he would escalate the problem to an upper level but I never heard anything other than that first call. I keep forgetting to follow up with Panny but I will!

Gerry
Again, I spoke to SONY a while ago and their rep assured me that there were corrected discs -- designed and manufactured to cure this glitch -- and that the company, SONY, was at that very moment in time sending them out, and all I had to do was allow them to transcribe an in-depth dossier on me, which I declined. Sent my copy back to AMAZON...waited, then reordered.

From AMAZON I then got a replacement, which was again defective. Then AMAZON removed the listing from its stock -- when you looked TR up, it showed other retailers selling it, but AMAZON did not offer the product -- this was not as per usual, where it would show the item as being out-of-stock temporartily. Then they later showed it as available through AMAZON once more. Is this now the elusive replacement disc? I don't know, but will reorder to find out.

Of course I would not expect any player manufacturer to do anything about this whatsoever. The SONY rep I spoke to first suggested that it was a firmware issue -- that that would be the answer. I told him I had a SONY player. When he did not offer up anything additional voluntarily, I then asked if SONY had a firmware update for their players to account for this, and he said no (which I was aware of since my player shows as being current). Furthermore he knew of no plans to issue update firmware, then went on to suggest the replacement disc, while telling me that that would be the cure because this was a corrected reissue.

So TOTAL RECALL was one of favorite joys of last year, and I just intend to keep reordering and possibly returning. Perhaps as many as five times a year or more -- whatever suits my ordering pattern. I assume that eventually AMAZON will pressure SONY to do something about it, or possibly not, but in the mean time, all my under $25 purchases will be bumped up with an order of TR to make the shipping free -- eventually I might hit gold with a working copy, and that is likely to seem like winning the lottery, especially if it might be a couple of years out.
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post #227 of 341 Old 03-03-2013, 03:04 PM
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I received my replacement Total Recall (2012) Blu Ray back from Sony yesterday.
They requested I send them just the Blu Ray feature disc only, not the whole case.
The Good News: I received a brand new shrink wrapped Total Recall Blu Ray 2 disc set.
The Bad News: Same exact audio dropouts as the previous version :-(
I tested it in my Oppo BDP-83 bitstreaming to an Onkyo 709 last night.
Audio drops out at the same locations in the movie as before.
At the beginning right after Jessica Biel falls into the water and before Colin wakes up with Kate Beckinsale.
There is a reproducible audio drop right as Colin flies back toward the wall.
At one point half way through the movie last night audio stopped all together for a minute or so then returned.
The second half of the movie was pretty much unwatchable the audio drops out so much I turned it off.
Unfortunate because Total Recall soundtrack has some amazing SubWoofer effects that I have not heard before.

At least I can play it in my Panasonic BDT-110.
For some reason it plays fine bitstreaming to my Onkyo 709.
My question is, why this combination works fine and the other ones don't???
Every other player I have has the audio dropouts.
In another room my PS3 Slim, Panasonic BDT-310 bitstreaming to Onkyo 605.
And my OPPO BD 83 bitstreaming to the Onkyo 709 as mentioned above.
Of course you can have the player decode instead of bitstreaming which works ok.
Maybe it's my imagination but to my ears bitstreaming to the receiver sounds better.
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post #228 of 341 Old 03-03-2013, 03:23 PM
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Pretty bad when even their own Sony Blu-ray players won't play!
Question: did you notice a Different Bar Code on the Blu-ray? If not, they just sent the same back as a replacement.
So the TR will play with no problems on an al-cheapo, but none of the top of the line Blu-ray players? Too bad my AVLogic PAL/NTSC DVD Player won't play them - it only cost me $49. Maybe it's time to hall my Sony 5000 off the closet shelf and try it!

Tests completed: Sony BDP-S5000ES plays Bitstream without Audio Dropouts, before and after the FW update. (24 to 26)
Only problem on the 5000 was trying to play the Extended Version. Had to go to Scene Selection to change.
Will have to try the other Blu-rays that wouldn't play Bitstream.

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post #229 of 341 Old 03-03-2013, 05:37 PM
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Quote:
Originally Posted by NAT1976 View Post

Well I spoke to my Blu-ray player manufacturer and they told me that there will be no firmware update for this.
Sony just don't give a crap, plain and simple. Disney are making this big mistake too as it looking like all there newer films will be in TrueHD 7.1 like with Monsters Inc 3d, glad I have the DTS older version non 3d

Someone mentioned an issue with this disc in another thread. I picked up the Monsters Inc. 3D BD this morning. It played from my Panasonic DMP-BDT220 just fine. The BDT220 goes to my DUO which then sends HDMI audio to my Denon 3808 and the 3D video to my Mitsubishi DLP set. It bitstreamed 7.1 Dolby True HD to my Denon 3808 with zero issues. I watched around 30 minutes of it and had no problems.

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post #230 of 341 Old 03-03-2013, 05:51 PM
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Originally Posted by p5browne View Post

Pretty bad when even their own Sony Blu-ray players won't play!
Question: did you notice a Different Bar Code on the Blu-ray? If not, they just sent the same back as a replacement.
So the TR will play with no problems on an al-cheapo, but none of the top of the line Blu-ray players? Too bad my AVLogic PAL/NTSC DVD Player won't play them - it only cost me $49. Maybe it's time to hall my Sony 5000 off the closet shelf and try it!

Tests completed: Sony BDP-S5000ES plays Bitstream without Audio Dropouts, before and after the FW update. (24 to 26)
Only problem on the 5000 was trying to play the Extended Version. Had to go to Scene Selection to change.
Will have to try the other Blu-rays that wouldn't play Bitstream.

The Barcode is the same on both Blu Ray cases as well as the # on the spline.

The UPC Barcode on the Blu Ray Case:
43396 409457

The Barcode should be different???
I will confirm that with Sony tomorrow.
I'll call SPHE Consumer Affairs.
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post #231 of 341 Old 03-03-2013, 06:02 PM
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Originally Posted by eddieb187 View Post

The Barcode is the same on both Blu Ray cases as well as the # on the spline.

The UPC Barcode on the Blu Ray Case:
43396 409457

The Barcode should be different???
I will confirm that with Sony tomorrow.
I'll call SPHE Consumer Affairs.

How else would they tell the Revised Version versus the Original? They sent you another Original - I guess revised version is still vapourware!

Forgot to mention - volume on the Sony BDP-S5000ES was about the middle of where my Sony BDP-S790 was for Bitstream (-34) and PCM (-24) - in other words about -30 for same loudness.

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post #232 of 341 Old 03-04-2013, 09:58 AM
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At least I can play it in my Panasonic BDT-110.
For some reason it plays fine bitstreaming to my Onkyo 709.

That's funny as the only player I have is the BDT-110 bitstreaming to my Onkyo TX-SR705 (both with the latest firmware) and I DO get the dropouts! I haven't tried changing the player to PCM but based on all the other comments I would assume it would play OK. But I hate to have to go into the player and change the setting just to watch one disc. Its VERY disapointing that Sony is basically doing nothing including not even issuing a firware update for their own players to correct this. Obviously the best solution is a corrected disc and maybe eventually they'll issue one!

Gerry
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post #233 of 341 Old 03-04-2013, 11:25 AM
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I just got off the phone with Sony SPHE Consumer Affairs.
They are saying the Barcode on the remastered disc case should be the same.
They also admitted that the remaster DID NOT work.
The Sony rep also told me that player manufacturers are issuing a firmware update to correct this.
He mentioned OPPO in particular and said you have to call them.
So I call OPPO and guess what??? NOT, no firrmware update is being issued.
OPPO rep said the problem is a Disc Authoring issue.
He said it has to do with Dolby TrueHD and Seemless Branching.
So OPPO says Sony should fix this issue.
Sony says, not our fault, the player and receiver manufacturers should fix it.
Who should we believe??? Sony's integrity is questionable.
I think Sony is at fault here and they need to issue a Total Recall.
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post #234 of 341 Old 03-04-2013, 07:41 PM
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Quote: `Dear Peter,
Thank you for your e-mail. We appreciate your interest in Sony Pictures Home Entertainment (SPHE) products.
After further investigation and testing on the Total Recall Blu-Ray discs produced, we have found that using the audio fix we've provided and contacting the manufacturer of your player to inquire about new firmware is the best course of action to take to fix the audio issue.
We apologize for the inconvenience. Please feel free to contact us with any further inquiries. Thank you for your continued patronage and for taking the time to contact us. Regards, Ryan WendtSPHE Consumer Affairs'

WHAT FIX?
Where's the fix?
Told them it was a Sony BDP-S790!
What new Firmware?
Sounds like one department shoving the issue onto another, and the consumer is left holding the defective product!

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post #235 of 341 Old 03-04-2013, 08:27 PM
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Quote:
Originally Posted by Gerryex View Post

That's funny as the only player I have is the BDT-110 bitstreaming to my Onkyo TX-SR705 (both with the latest firmware) and I DO get the dropouts! I haven't tried changing the player to PCM but based on all the other comments I would assume it would play OK. But I hate to have to go into the player and change the setting just to watch one disc. Its VERY disapointing that Sony is basically doing nothing including not even issuing a firware update for their own players to correct this. Obviously the best solution is a corrected disc and maybe eventually they'll issue one!

Gerry

The Receiver definitely is the device that is having the problem decoding Total Recall's Dolby TrueHD stream.
The same player as yours, Gerry, my BDT-110 works fine with a later model 709 Onkyo.
However, pair that BDT-110 with my Onkyo 605 and the audio dropouts occur.

I agree with you, Sony is at fault here and they should be the one to fix it.
We should not have to change settings to play one Blu Ray.
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post #236 of 341 Old 03-04-2013, 08:29 PM
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Quote:
Originally Posted by p5browne View Post

Quote: `Dear Peter,
Thank you for your e-mail. We appreciate your interest in Sony Pictures Home Entertainment (SPHE) products.
After further investigation and testing on the Total Recall Blu-Ray discs produced, we have found that using the audio fix we've provided and contacting the manufacturer of your player to inquire about new firmware is the best course of action to take to fix the audio issue.
We apologize for the inconvenience. Please feel free to contact us with any further inquiries. Thank you for your continued patronage and for taking the time to contact us. Regards, Ryan WendtSPHE Consumer Affairs'

WHAT FIX?
Where's the fix?
Told them it was a Sony BDP-S790!
What new Firmware?
Sounds like one department shoving the issue onto another, and the consumer is left holding the defective product!

Yeah, not a position I'm going to want to be in -- holding the defective product, that is. I'm just going to keep returning mine, if that is what it takes to get a good copy eventually. I'm not impressed with the conversion to PCM. Does not sound the same. Makes it hard to know at what point my subwoofers will blow trying to compensate for the volume differential. Plus it is unreasonable hassle to go through. So as long as AMAZON stocks the defective pressing, I will keep ordering and rewatching and returning. It will be a new category of disc for me, not renting, not owning, but more like quasi-owning...
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post #237 of 341 Old 03-04-2013, 08:35 PM
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Quote:
Originally Posted by p5browne View Post

Quote: `Dear Peter,
Thank you for your e-mail. We appreciate your interest in Sony Pictures Home Entertainment (SPHE) products.
After further investigation and testing on the Total Recall Blu-Ray discs produced, we have found that using the audio fix we've provided and contacting the manufacturer of your player to inquire about new firmware is the best course of action to take to fix the audio issue.
We apologize for the inconvenience. Please feel free to contact us with any further inquiries. Thank you for your continued patronage and for taking the time to contact us. Regards, Ryan WendtSPHE Consumer Affairs'

WHAT FIX?
Where's the fix?
Told them it was a Sony BDP-S790!
What new Firmware?
Sounds like one department shoving the issue onto another, and the consumer is left holding the defective product!

Peter, the Fix he is reffering to is to have your Blu Ray player decode the audio and output PCM to the receiver.
Not really a Fix. More of a work around to correct a problem with a Sony Blu Ray release.
A Fix would be to correct the issue causing the problem. Right?
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post #238 of 341 Old 03-04-2013, 08:58 PM
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Quote:
Originally Posted by eddieb187 View Post

Peter, the Fix he is reffering to is to have your Blu Ray player decode the audio and output PCM to the receiver.
Not really a Fix. More of a work around to correct a problem with a Sony Blu Ray release.
A Fix would be to correct the issue causing the problem. Right?

Them saying they were providing a Fix, like in their e-mail to me, but no mention of what the Fix is?
Have replied to their e-mail with further info, and more questions.
Like I mentioned to them - it's their Media, then why doesn't their Blu-ray Players play it properly? (And, their old players do! Just not any of the Top of The Line more Expensive Players!) (oops, forgot - the 5000 use to cost $2000! Well, that puts it into just the Older Player Group that works!)

THE FIX? - will have to try.

PS3 Slim - From PS3 crossbar, go to:

1.Settings
2.Video Settings
3.BD/DVD Audio Output Format (HDMI)
4.Change to Linear PCM

Sony BDP-S360 / Sony BDP-S460 / Sony BDP-S560 – From player crossbar, go to:

1.Setup
2.Audio Settings
3.BD Audio Setting
4.Change to Mix

Sony 790 – From player crossbar, go to:

1.Setup
2.Audio Setting
3.BD Audio Mix Setting
4.Change to On

Oppo BDP-83 / Oppo BDP-93

1.Goto Setup
2.Audio Format Setup
3.HDMI Audio
4.Select LPCM

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UN75JU7100 / UN55HU7250 with SEK-3500U in UJS9000 Mod Mode / UN32EH5300 (On floor and up for sale) / 2 X LG 55LHXs / New addition UN40J5200AF - Wife's
PN64F8500 still up for sale
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post #239 of 341 Old 03-05-2013, 07:03 PM
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Quote:
Originally Posted by p5browne View Post

Them saying they were providing a Fix, like in their e-mail to me, but no mention of what the Fix is?
Have replied to their e-mail with further info, and more questions.
Like I mentioned to them - it's their Media, then why doesn't their Blu-ray Players play it properly? (And, their old players do! Just not any of the Top of The Line more Expensive Players!) (oops, forgot - the 5000 use to cost $2000! Well, that puts it into just the Older Player Group that works!)

THE FIX? - will have to try.

PS3 Slim - From PS3 crossbar, go to:

1.Settings
2.Video Settings
3.BD/DVD Audio Output Format (HDMI)
4.Change to Linear PCM

Sony BDP-S360 / Sony BDP-S460 / Sony BDP-S560 – From player crossbar, go to:

1.Setup
2.Audio Settings
3.BD Audio Setting
4.Change to Mix

Sony 790 – From player crossbar, go to:

1.Setup
2.Audio Setting
3.BD Audio Mix Setting
4.Change to On

Oppo BDP-83 / Oppo BDP-93

1.Goto Setup
2.Audio Format Setup
3.HDMI Audio
4.Select LPCM

Sony BDP-S1000ES:
1. insert disc in tray
2. close tray
3. press play . . . . . :-)

A long-time audio/video addict!
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post #240 of 341 Old 03-05-2013, 08:12 PM
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Brand new model Sony BDP-S5100 bluray player, not even available in the US yet,
just installed and updated to the latest firmware today.

Set to bitstream Dolby TrueHD to my Yamaha RX-V3900,
Loaded Directors Cut Total Recall and made it about half way through without issue...then it went to crap.
I hit the apartment scene (the one with the Piano) where I had 4 audio drops in a row, within about 5 minutes.

Shut it off, thought the bitstreamed audio sounded no better than the LPCM version played by my Fat PS3...that was flawless.

Thank goodness it only cost me $139 to find out bitstream audio offered no significant advantage, other than seeing a few pretty lights on my AVR for the first time.
instead it was just a major playback disadvantage over pcm. In "my experience" (ymmv)

At least I have an SACD player again,and I can tell the 5.1 actually sounds different than the 2.0 version on a standard CD.

Currently playing my new Eagles Farewell concert on BD (bitstreamed) and comparing to my old HD DVD.
DTS-HD master audio lights sure are pretty biggrin.gif (much nicer logo over the TrueHD one on TR lol.)

tongue.gif

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JVC-DLA X750R | 120" Drop Down Screen | LG 65" OLED 65B6P| Panasonic DMP-UB900 | Oppo UPD-203 | HDFury Vertex
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Oppo Bdp 93 Blu Ray Player , Pioneer Bdp 51fd Bonusview Blu Ray Player , Samsung 3d Blu Ray Player Model Bd E5500 , Sony Blu Ray Disc Player Bdp S790 , Total Recall

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