Originally Posted by robertc88
Do you believe/know if the next movie is not readily available from the hub you are sending back your movies to if it is skipped over for the next one that is?
I've had it happen a few times. Once, several weeks ago, Oldboy was available for 2 days. The first day it was available was the same day I was to be sent a movie. Instead of being sent that one, it dropped down to another move 15-some spots down on my list which was available.
And just last week Shoot Em Up was available for two days and #1 in my queue and I did not receive it. Another guy in Florida did receive it under the same circumstances. So either my local office has poor management, or my local office had higher demand for this particular title and I was lower on the priority list.
Originally Posted by brendanjc
If something is available one day, and skipped over when they ship you stuff, it's probably due to the status not updating quicklu enough. Disks sit in "processing" for about a day each time they ship something.
The problem with this theory is that both of the times this has happened, the title was available "now" for 2 full days.
As I stated before, if you want to be sure to get a new release, save it in your queue and push it to the top as soon as you can, it hasn't failed me once. If you aren't getting things, it's probably because they don't have them in your area when it's time to ship your movie out.
I know all the tricks, and I do it all the time. It worked up until about 3 months ago.
Like many of the posts in the thread, if all you put in your queue are things they don't have, then it shouldn't be shocking that you aren't getting any movies. The site tells you to expect a "Very Long Wait", so WHY ARE YOU SURPRISED?
It has nothing to do with being surprised. The point is that you're paying for a service that you are not receiving. The question is why is the title in Very Long Wait for months....not why are we surprised by it.
and maybe you should think about whether this service is for you.
That's the very point in being here. These are the questions that people have been asking. This is why it's important to know how widespread the issue is and what can be done about it. This is why people are contacting Netflix to see if this is normal, temporary, known, or if they even care.