I have an HD A3 player and sometimes the tray just wont come out when pressing the eject button on the player. It will come out if I keep pressing the button a few times, but it will hesitate. This does not happen all the time but it does happen once in awhile. It does not seem like its mechanical since I dont hear any weird noises and It will still come out smooth when it does, so Im thinking it might be software, but I dont know. Im still using FW version 1.3, so do you think an update might fix it? Has anyone else ever ran into this problem?