I tried watching Out of Sight (Universal), but it froze in under one minute and displayed the 408bc504 error. I tried another movie and it didn't recognize the disc. I updated the firmware to 4000U (based on a thread here with the links), but after completing step 4/4 and ejecting the iso disc, it did not power down as Toshiba says it does. I tried updating the firmware again, but it said it was already complete.
I tried Out of Sight again, and it froze a few seconds before the first time. I then put in The Italian Job (Paramount), but it says, "The disc is not DVD format. Cannot play the disc." I tried Anchorman (Dreamworks), and it played perfectly up to 4:15 and then froze. I can't eject the disc or turn the player off.
I then went to Toshiba's site and it prompted me to download 2000U after selecting the HD-A3. I downloaded that and attempted to update the firmware, but it said the update was already complete.
Until last night, I haven't tried watching an HD-DVD since this happened. The same thing happens. Any ideas? I'd hate to buy a used unit, but I've got 40 movies (some of which aren't on Blu, or scheduled to be) that I'd like to be able to watch.
That code means:
4 0 * * C 5 0 4 Contents Error
Cannot play the disc.
Error code : 0x00000000 Error Code
I just got the same error playing Ocean Eleven hd-dvd on my A2. This was the first time I played that movie on my A2. It was a brand new disc and got the error about the 42 minute mark of the movie. I open/close the tray and tried to play the movie again. It started up and then I chapter skipped past the 42 minute mark. It played for about another minute and then got the error again. When I tried to play the hd-dvd again I got the "No Disc" error. I then powered off and tired to play the hd-dvd and still got the "No Disc" error. I then powered off the A2 again I tried to play a different hd-dvd and it played. First time problems with this A2 which was purchased back in Dec 2006. Now that I got this error I am going to keep on using this player hoping something happens to it. I brought a 4 year warranty from BB when I brought the unit. It's good till Dec 2010. I still have another A2, A3 and A30 in the closet.