Originally Posted by qz3fwd
Ok-so I was browsing at the local Circuit City looking for new/recent HD DVD releases and to see if they had
gotten the HD-A2's in yet and on display. So I wander into the TV section and as usual they have the big Samsung display with the BD player, complete with comfy couch. The conversation goes something like:
Me: "Do you have the HD-DVD player on display?"
Red Shirt#1: "You mean the Blue Ray?"
Me: "No, HD-DVD"
Red Shirt#1: "Hey 'Manager", do we have any HD-DVD players?"
Manager: "No, we had an RCA but ......"
Me: "No, Toshiba has a new HD-DVD player out"
Manager: "No, we do not have that"
I wander through the DVD section and then to the computer area looking for a replacement for my circa 1998 laptop.
I used their display models to lookup the HD-A2 on the CC website and it says the store has 3 in stock. So now I'm kind pissed. I go back to the TV area and the manager and sales guy I talked to were busy. Another sales guy asks me if he can help me.
Red Shirt#2: "Can I help you?"
Me: "I was just here a few minutes ago asking about a HD-DVD player and the manager and other sales guy told me you did not have it"
Me: "I just checked the CC website in the computer area and it says you have 3 of the Toshiba HD-A2's in stock in this store."
Me: "Dont you guys know what you carry?"
Red Shirt#2: "Oh-I think I saw that in the back 2 days ago. I think I'm the only one who knows we have it."
Me: "I want to see how it performs"
Red Shirt#2: "We do not have one out"
Me: "Dont you think you should have it out on the floor? How do you expect to sell hardware if people dont know you have it hidden in the back?"
Red Shirt#2: "I cant put it out on display"
Me(Getting frustrated-but calm): "I will not spend that kind of money without being able to test drive it. Kinda like you would not buy a car without kickin the tires"Red Shirt#2: "What do you want me to do?"
Me: "Hookup a display model, right next to the Blue Ray player."
Red Shirt#2: "OK-I ask the manager. Its not up to me what/where we put on display"
Me: "Thanks"Red Shirt#2: "OK we'll hook it up here" (Beside the Samsung BD player on a 42"ish display which also had a XBox360 already hooked up & the cumfy couch!)
Red Shirt#2 & Manager come out a minute later with the Tosh. box and proceed to hook it up.
Manager goes and gets Batman Begins and says it should be good for demonstration purposes with good action sequences.
I was really surprised as they genuinely wanted to see it in action and put on a good show. Hooked up with HDMI and the movie starts.
They turn the volume way up so that everyone in the store must have known it was playing.I quote from the Circuit City guys watching BB HD-DVD "OUTSTANDING"
They really liked how the menu system worked and that you could pull up the menu and navigate while watching the movie.
I said I like what I see and I can buy 2 of the Toshiba HD-DVD players for the price of one BD player.
I left that store feeling like I educated and turned the entire Circuit City team into HD-DVD supporters.
It was a good day, very good day indeed.Now consumers can see with their own eyes that the Sony marketing machine is full of FUD and
that BD is OVERPRICED and OVERHYPED. Happy holidays to all!
The CC guys were nice and helpfull, but needed a little education to balance the Sony sh*t, in order to give consumers a balanced set of options in the High Definition optical disc market. Now they can play with both formats and I bet next week the whole store will be pushing the advantages of the HD DVD format?