**Official Toshiba HD-A35 (ONLY) Thread** - Page 163 - AVS | Home Theater Discussions And Reviews
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HD DVD Players > **Official Toshiba HD-A35 (ONLY) Thread**
James T's Avatar James T 11:40 AM 09-21-2013
Owning the same equipment here are some things to try.

1. Make sure the proper selection is made for the HD player on the screen of the Denon usually DVD or HDP

2. Un plug the Denon for 30 seconds this will re set it no settings will be lost

3. Make Certain that the ports on screen display are the same as the one you are using. You can change the designations in the denon as they are assignable

4. Check the settings/out put screen set up in the Toshiba 3500 should be set to HDMI you can alternate to PCM

5 Use HDMI cables you know that work or buy a new one they are now send information both ways.

6. Re connect the HDMI cables

7. Try different HD discs.

8. By pass the Denon and go direct to the tv as a trial and error experiment.

9 Make certain that the TV is set to receive the signal from the denon. If you have a blu ray set up disconnect it and replace it with the Toshiba HD player.


Both Toshiba Denon and Sony have free telephone help lines

Glock3540's Avatar Glock3540 06:04 PM 09-21-2013
Thanks James T! Will try your suggestions.
lujan's Avatar lujan 06:30 AM 09-22-2013
Quote:
Originally Posted by James T View Post

...

7. Try different Blu ray discs.

...

"Try different Blu ray discs."? This is an HD DVD player so why would you try blu-ray discs as they wouldn't work?
James T's Avatar James T 12:46 PM 09-22-2013
should be HD discs my error
AVfile's Avatar AVfile 04:27 PM 09-22-2013
Can you summarize the problem in a shorter post? Might get more readers that way.
jruser's Avatar jruser 10:30 AM 10-07-2013
Ok, my HD-A35 has been hooked up but unused for quite a while. I have recently had more time for movie watching and started dipping back into the HD-DVD collection.

My player seems to have a problem though. Most (or all) discs seem to freeze at what I assume is the layer break. This happened on Knocked Up, The 40 Year Old Virgin, and Goodfellas. Fast forwarding a minute or two past the point of the freeze fixes the problem. On all movies, it was right around half-way or a little past half-way through the movie. I don't suppose anybody has any ideas or experience with this? For the freeze on Goodfellas, I actually had to unplug the power from the player and restart the player. I may just toss the player if nobody has any good ideas.

I pulled my old HD-A2 out of storage, hooked it up, and updated the firmware. I skipped to the problematic chapter on Goodfellas and there was no freeze. I also tried the disc in my computer using the GGC-H20L drive and it worked fine as well on the problematic chapter. I would rather use the HD-A35 than the HD-A2 or the HTPC, but I would rather not miss a minute out of the middle of each movie to fix the freeze.
AVfile's Avatar AVfile 09:45 PM 10-07-2013
Happens to me too redface.gif
Mr. Kennedy's Avatar Mr. Kennedy 11:10 PM 10-20-2013
Does anyone have a copy of the A35 firmware version 1.3 or know where I could get it? The Toshiba firmware links through the forums are no longer active and the Toshiba support site only has firmware version 4.0 available.
JimP 03:03 AM 10-21-2013
Quote:
Originally Posted by jruser View Post

Ok, my HD-A35 has been hooked up but unused for quite a while. I have recently had more time for movie watching and started dipping back into the HD-DVD collection.

My player seems to have a problem though. Most (or all) discs seem to freeze at what I assume is the layer break. This happened on Knocked Up, The 40 Year Old Virgin, and Goodfellas. Fast forwarding a minute or two past the point of the freeze fixes the problem. On all movies, it was right around half-way or a little past half-way through the movie. I don't suppose anybody has any ideas or experience with this? For the freeze on Goodfellas, I actually had to unplug the power from the player and restart the player. I may just toss the player if nobody has any good ideas.

I pulled my old HD-A2 out of storage, hooked it up, and updated the firmware. I skipped to the problematic chapter on Goodfellas and there was no freeze. I also tried the disc in my computer using the GGC-H20L drive and it worked fine as well on the problematic chapter. I would rather use the HD-A35 than the HD-A2 or the HTPC, but I would rather not miss a minute out of the middle of each movie to fix the freeze.

If you haven't already tossed your HD-A35, try this.

When I had my A-1 permanently plugged into the power outlet, I had freezes on several disk.

Unplugged it, put it into the closet for a couple of years.

Plugged it back in and it played a disk just fine with no freezes.

Left it plugged in and a few days later, tried to play a disk and it did the whole freezing thing again.

Wound up tossing it but got thinking about it later. I'd bet that leaving it connected to power caused some kind of heat failure.

If you can, unplug it for a few hours and then plug it in and play a disk immediately. If that works, then your solution is to unplug it when you're not using it.
lujan's Avatar lujan 05:35 AM 10-21-2013
Quote:
Originally Posted by Mr. Kennedy View Post

Does anyone have a copy of the A35 firmware version 1.3 or know where I could get it? The Toshiba firmware links through the forums are no longer active and the Toshiba support site only has firmware version 4.0 available.

I can check and see because I used to keep all the versions?
Mr. Kennedy's Avatar Mr. Kennedy 12:22 PM 10-21-2013
Thanks, if you could check I would really appreciate it.
lujan's Avatar lujan 04:22 PM 10-21-2013
I tried to send it to you as a PM with an attachment and kept getting this error:

"AJAX response unable to be parsed as a valid JSON object."
bimmerfreak0's Avatar bimmerfreak0 06:26 PM 12-26-2013
I think my unit just died. No red light when plugged in. No response to power button. .. Nothing..... It's just dead. Any suggestions?
Al Sherwood's Avatar Al Sherwood 10:46 AM 12-27-2013
Quote:
Originally Posted by bimmerfreak0 View Post

I think my unit just died. No red light when plugged in. No response to power button. .. Nothing..... It's just dead. Any suggestions?

I don't recall, is there a fuse internal to these machines?
tmuller's Avatar tmuller 02:38 PM 01-03-2014
If someone needs the HD-A35 firmware's, I keep an archive of them in ISO format. I have 1.1, 1.3, 2.0 and 4.0.

Send me a PM.
ChrisW6ATV's Avatar ChrisW6ATV 11:29 PM 01-12-2014
Quote:
Originally Posted by bimmerfreak0 View Post

I think my unit just died. No red light when plugged in. No response to power button. .. Nothing..... It's just dead. Any suggestions?
If you are not a technical person, the most feasible thing to do, if you want to be able to play HD DVDs again, is to find another player for sale. Also, offer yours for sale as is; it may have value to someone who can mix and match parts from more than one player to make a good one.

The technical ideas include checking inside the machine for a blown fuse and otherwise testing its power supply.
bimmerfreak0's Avatar bimmerfreak0 07:07 PM 01-27-2014
Quote:
Originally Posted by ChrisW6ATV View Post

If you are not a technical person, the most feasible thing to do, if you want to be able to play HD DVDs again, is to find another player for sale. Also, offer yours for sale as is; it may have value to someone who can mix and match parts from more than one player to make a good one.

The technical ideas include checking inside the machine for a blown fuse and otherwise testing its power supply.

I checked the fuse. Works. No blown caps. Looks flawless inside. I hate electronics.
stemfi's Avatar stemfi 10:26 AM 01-21-2015
I having been using my A35 off and on. Recently my player won't turn off and after 20-30 seconds the display shows the number 10004050 and freezes. I need to uplug it to get it working again. I have the original Firmware. I have called Toshiba and some of the service centers but no luck. I notice that when I go into the Setup Menu and try to update anything, include resetting, when I press the Setup button again it comes out of the setup menu but will freeze and I get the same error code. I have tried updating the firmware to 4.0 but it won't update. Looking through this thread and others this code has come up before, but there was no solution. Any help would be appreciated.
bguzman's Avatar bguzman 07:05 PM 01-25-2015
Unfortunately the only advice I can give you is the same as the previous post, it should be pretty inexpensive too.
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