Firmware 1.3 Read Me:
Q1. What does this update do?
A1. This firmware update improves network connectivity for supporting the download of web- enabled network content associated with certain HD DVD discs, improves certain video and audio processing capabilities, and also addresses certain disc playback and HDMI/DVI related issues identified by Toshiba.
Q2. Why do I need to turn on DHCP and DNS?
A2.Turning on DHCP causes the player to automatically detect its IP address and other network information from your internet service provider's DHCP server. Turning on DNS causes the player to automatically detect the DNS server address associated with your internet service provider.
Q3. I purchased an HD DVD disc that contains/has the capability of downloading web- enabled network content. What do I need to do to view this content?
A3. First, be sure that you have properly configured the player's Ethernet port. If your Ethernet port is properly configured, perform the firmware update process to update the player's firmware to the latest firmware version. Once you have updated the player with the latest firmware, follow the directions that came with the HD DVD disc or that appear in the menu of the HD DVD disc. Should you experience problems viewing such content, please contact Toshiba Customer Solutions at (800) 319-6684.
Q4. The HDMI output does not work or works intermittently with the HDMI or DVI input on my HDTV or monitor. Does the new firmware address that issue?
A4. The firmware update addresses and improves HDMI and DVI connectivity issues. If you still experience such issues, try disconnecting and reconnecting the HDMI cable. Make sure your display input is set to HDMI (or DVI). If your display has more than one HDMI/DVI input, make sure that all connected HDMI/DVI source devices are powered on (even if not in use). If none of these solve the issue, please turn off the TV and the HD DVD player. Check all connections. Disconnect and reconnect the HDMI cable. Turn on the TV first and then turn on the HD DVD player. Should you continue to experience issues, please contact Toshiba Customer Solutions at (800) 319-6684.
Q5. During HD DVD playback I sometimes experience pixelization, block noise or audio dropouts. Sometimes playback freezes or stops. Sometimes, playback is not smooth. Does the new firmware address these issues?
A5. This firmware update addresses various playability issues. You should also check to be sure that the disc is clean and, if the disc will not operate at all, that you are inserting the disc with the right side up. In the event that playback freezes or stops, press and hold the ON/STANDBY button on the front of the player for approximately ten seconds. This will cause the player to turn off. After the player turns off, turn the player back on by pressing the ON/STANDBY button, and then press the OPEN/CLOSE button to remove the disc. Should you continue to experience issues, please contact Toshiba Customer Solutions at (800) 319- 6684.
Q6. Do I need to install prior firmware updates before installing the current firmware update?
A6. No. The current firmware update includes all of the prior firmware updates.