Originally Posted by arbitrage000
I've also noticed Robert ignoring certain posts, aswell of mine, eventhough he's responding in real time to others in the same thread...and usually its when I mention the shutdown bug...I think Robert is a great contribution to threads about Toshiba but I'm also confused why he is so selective in helping certain people. I've even posted compliments towards him without any response. Must have looked at him the wrong way one time...actually I did critizize one of his posts arguing about Chris Deering's statement that the 1080p60 issue in the a20/30/35 could not be fixed via firmware, and after that he must have me on his ignore list!! Touchy fellow if you ask me. Did you ever criticise one of his postings?? I bet he has us both on his ignore list and therefore never sees our posts!
I wouldn't really be surprised if Robert didn't have any people on ignore list, I just think he is very much "in business mode" all the time and very selective about what kind of responses he makes and where. I think he reads much, much, much more than he responds to. This is all just guesswork, but it seems that way. BTW, I appreciate what Robert brings here VERY MUCH - I've just learnt to read in the right context.
Robert usually seems to respond to topics he has information about, especially if that is positive information, or topics that are neutral in nature. Difficult/unpleasant questions e.g. about Toshiba HD DVD players he seems to dodge if he doesn't have good news to counter, so I wouldn't be surprised if he just ignored your posts because of that. Maybe he doesn't have answers (or those answers aren't pleasant enough) and he just wants to concentrate on things where he can deliver a positive and encouraging message.
(For instance he never I believe came back with an explanation to the A20 1080p60 bug that he claimed didn't exist before 2.5 (he was told it did) - nor did I ever remember him saying anything about that line that Toshiba doesn't use plastic tape, which was critiqued, inside HD DVD players as standard and that it was just that one unit (since then several pictures have shown it to be standard). Some other examples Robert also hinted at more for DMP-BD10 updates and I think CEDIA news after P-Day also than so far has come to be. So he drops these tidbits and tries to be positive whenever he can - I'm sure he does this based on souces, but there is this filter that he uses to make things sound positive.)
I'm sure what he brings to the table he believes as genuine and most of the time his information has been accurate, but he doesn't have a history of really explaining himself or acknowledging specifics when they are less than positive or mistakes happen. Obviously he believes he is serving his partners (e.g. Toshiba) interests best by trying to keep it as positive as possible. He likes to add a bit over the top paragraphs about appreciating Toshiba etc. I know some of us might appreciate a bit more direct approach, but I guess we just have to live with the fact that we are getting his business face and that's that. That business face, in the end, is far more valuable to us than no Robert at all.
I appreciate his participation very much and, Robert, if you are reading please know it is valued (no pun intended).
This was just my personal feelings, not in any way fact. Please feel free to ignore as you guys see fit. And again, thanks Robert.