A35 (with v.1.3) user here and I also use Netflix. I'm having the same issue as many in that, beginning in chapter 16, right after driving off the parking garage, the movie stutters and freezes. If I can get it to play again it continues to stutter and the audio is out of sync by about 5 seconds. The disk appeared to be scratch-free through there were some finger prints from the previous user which I cleaned with alcohol. Cleaning made no difference. One time, after the video froze, the entire unit locked up to the point that the power button no longer worked and I had to pull the power cord. I'm going to try another disk; however, based on the other posts, it doesn't sound like it will make any difference.