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post #12691 of 12709 Old 08-30-2015, 03:12 PM
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Originally Posted by Erich H View Post
I may have sent you a reply already, I'm not sure without a name. I get a lot of people asking about shipping to other countries. Most end up using a shipping forwarder and I have some listed in the FAQ's page.

It's not very easy shipping to other countries because many orders are different and will weigh different amounts. So the only way to get an accurate cost is to package it up, get the weight, and go to the US Post Office to see. I did that quite a few times and then the shipping quote I get is higher than the person was expecting. So I end up having to unpack what they wanted which is a real pain if you ever see how I package stuff.

Other companies can sort of just guess and be off by quite a bit because their stuff is marked up enough to cover those types of issues. That's not always the case with the stuff I have.

If it's a standard kit I can usually guess pretty close what it will weigh and the size of the shipping boxes because I do write that stuff down.

But as of now my FedEx account is only good inside the USA, so that's why most use shipping forwarders. Some must have pretty good rates.

Ideally there would be a group buy per country and I could just ship a pallet of waveguides or other parts to someone there. They would be cheaper because I can subtract off Paypal fees and packaging materials.
Yes that was me. Thank you for the response. I did read the FAQ but I don't know how these "Shipping Forwarders" work that's why I asked.
I have shipped a lot of things to Brazil when I lived in the US usually by USPS or UPS. The last thing I shipped was a Chromebook, I double boxed it and it was only U$47 insured and with tracking by USPS but this was about 3 years ago.
So I guess USPS would be just fine. I'll reply to your email for more details.
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post #12692 of 12709 Old 08-30-2015, 03:13 PM
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Quote:
Originally Posted by Erich H View Post
I may have sent you a reply already, I'm not sure without a name. I get a lot of people asking about shipping to other countries. Most end up using a shipping forwarder and I have some listed in the FAQ's page.

It's not very easy shipping to other countries because many orders are different and will weigh different amounts. So the only way to get an accurate cost is to package it up, get the weight, and go to the US Post Office to see. I did that quite a few times and then the shipping quote I get is higher than the person was expecting. So I end up having to unpack what they wanted which is a real pain if you ever see how I package stuff.

Other companies can sort of just guess and be off by quite a bit because their stuff is marked up enough to cover those types of issues. That's not always the case with the stuff I have.

If it's a standard kit I can usually guess pretty close what it will weigh and the size of the shipping boxes because I do write that stuff down.

But as of now my FedEx account is only good inside the USA, so that's why most use shipping forwarders. Some must have pretty good rates.

Ideally there would be a group buy per country and I could just ship a pallet of waveguides or other parts to someone there. They would be cheaper because I can subtract off Paypal fees and packaging materials.
After failing attempts to have you ship stuff to me, I now just ordered and had it sent to Reship.com. That went perfect. The kit pair is still with DHL here in Belgium, but that's because of a misunderstanding on their part (I live above a shop which was closed past week although there is a note up explaining where to deliver - the delivery folks often are analphabetic so it seems).

So, +1 for reshipping. Shipping cost was $126 each kit. Seems normal for such big heavy boxes (with dual 10" woofer).
I will order another pair soon.

Slowly building a 9.2.6 HT: ◤SEOS-24◥ BMS 4594ND/dual Beyma 18P80Nd [tri-amped LCR] • Cinema 10 Max [6 Surrounds] • Beta 10CX [6 Atmos] • LLT Mal-x 18" subs [2] • miniDSP 4x10HD [2] • XPR-5 • MM8003 [2] • XMC-1 • PT AT6000E • 130" Seymour Center XD • Oppo 103EU

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post #12693 of 12709 Old 08-30-2015, 03:34 PM
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Originally Posted by dashpuppy View Post
I don't understand the hassle of boxing up a driver / wg and shipping it USPS with tracking & signature.. It's literally just as easy as going to fedex.
Sorry, it's not even close.

The FedEx account I have ties in with the website shopping cart program. So it calculates shipping very close. The customer pays it, I package and print the FedEx shipping label.....done.


"Erich, can you get me a price to ship 3 drivers and 3 waveguides to India?"

That package has to be wrapped up with more protection due to shipping international. Even if I can guess the end weight, I still need to get the shipping estimate. So I drive to the post office with the address from India. 10 minutes there, wait in line 15 minutes and get the total, 10 minutes back home. That's not easy finding the time when your hours don't match up with the post office.

Come back and email the person to see if they want to spend the extra $100+ for shipping. If they say no, it was a waste of time. If they say yes then it's a few more emails back and forth to get everything paid up with Paypal and a verified account. Now the stuff has to be packaged with extra packaging material and more time to be sure it can survive international shipping.

Now drive 10 minutes back to the post office with the package, wait 15 minutes in line, fill out a customs form that they look over for another 5 minutes, then drive back home.

Not counting packaging, there's about 1.5 hours extra in that order, plus fuel to ship a pair of waveguides. I realize that some of that wouldn't be a problem at all, and I've done it for some AVS forum members. But if I put international shipping on the site it wouldn't just be one or two people. And I can't imagine figuring all of that for every kit and flat packs. Basically I'd be completely overwhelmed.

That's why shipping forwarders are easier right now.

Eventually I will try to figure something else out, but I'm not sure what it will be unless things are made to cost more for those types of orders to cover having my sister or someone take care of them. I have been trying to figure it out though.

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post #12694 of 12709 Old 08-30-2015, 04:28 PM
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Quote:
Originally Posted by Erich H View Post
Sorry, it's not even close.

The FedEx account I have ties in with the website shopping cart program. So it calculates shipping very close. The customer pays it, I package and print the FedEx shipping label.....done.


"Erich, can you get me a price to ship 3 drivers and 3 waveguides to India?"

That package has to be wrapped up with more protection due to shipping international. Even if I can guess the end weight, I still need to get the shipping estimate. So I drive to the post office with the address from India. 10 minutes there, wait in line 15 minutes and get the total, 10 minutes back home. That's not easy finding the time when your hours don't match up with the post office.

Come back and email the person to see if they want to spend the extra $100+ for shipping. If they say no, it was a waste of time. If they say yes then it's a few more emails back and forth to get everything paid up with Paypal and a verified account. Now the stuff has to be packaged with extra packaging material and more time to be sure it can survive international shipping.

Now drive 10 minutes back to the post office with the package, wait 15 minutes in line, fill out a customs form that they look over for another 5 minutes, then drive back home.

Not counting packaging, there's about 1.5 hours extra in that order, plus fuel to ship a pair of waveguides. I realize that some of that wouldn't be a problem at all, and I've done it for some AVS forum members. But if I put international shipping on the site it wouldn't just be one or two people. And I can't imagine figuring all of that for every kit and flat packs. Basically I'd be completely overwhelmed.

That's why shipping forwarders are easier right now.

Eventually I will try to figure something else out, but I'm not sure what it will be unless things are made to cost more for those types of orders to cover having my sister or someone take care of them. I have been trying to figure it out though.
Maybe just limit USPS shipping to North America ? Shipping USPS to India would totally be a Nightmare..
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post #12695 of 12709 Old 09-01-2015, 09:08 AM
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Also the Midbass Modules and the new Concentric 8 options.
Clemson Eh? Adding you to the NC/SC thread shortly
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post #12696 of 12709 Old 12-03-2015, 09:08 PM
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dorri732 and beastaudio you guys are not too far from me. I am in Easley, SC.
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post #12697 of 12709 Old 12-04-2015, 12:36 PM
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dorri732 and beastaudio you guys are not too far from me. I am in Easley, SC.
I will add you to the NC/SC list good sir! Easley is easy!
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post #12698 of 12709 Old 01-06-2016, 05:19 PM
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sorry if this is the wrong place to post this but do any DIY Soundgroup people know the timeframe for shipping orders? I've sent Erich H 2 emails over the last month and submitted some questions with my order I placed on Monday, but haven't heard anything.


Not trying to come off as dissatisfied, just curious on how quickly orders process and ship out.


Also I ordered 2 88 special kits. Any way to have the front baffle square edged instead of rounded? Im wanting to veneer the front. Thanks for all you do for us hobbyists and audio enthusiasts!!
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post #12699 of 12709 Old 01-06-2016, 06:09 PM
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Originally Posted by kernel8888 View Post
sorry if this is the wrong place to post this but do any DIY Soundgroup people know the timeframe for shipping orders? I've sent Erich H 2 emails over the last month and submitted some questions with my order I placed on Monday, but haven't heard anything.


Not trying to come off as dissatisfied, just curious on how quickly orders process and ship out.


Also I ordered 2 88 special kits. Any way to have the front baffle square edged instead of rounded? Im wanting to veneer the front. Thanks for all you do for us hobbyists and audio enthusiasts!!
One of the best guys i've delt with. Send him a pm maybe ? He might be out of town or something, don't worry though he's awesome !! I'd buy from him in a heart beat..
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post #12700 of 12709 Old 01-06-2016, 06:39 PM
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If you don't get my emails, check your spam folder. I think a lot of emails are going there lately. I read that if you send out enough emails Google can sometimes consider it a spam site and start treating it that way. It always makes me wonder how many of the 50-60 emails I send out actually get delivered.

As for shipping, on the kit pages it has the average time listed as 5-8 days. There's also info listed on the FAQ's page.
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post #12701 of 12709 Old 01-06-2016, 08:41 PM
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Great! I'll check my spam folder. I've got one other question about getting the baffles on the orders without the rounded edges, but I'll email you in the morning. Thanks Erich!
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post #12702 of 12709 Old 01-07-2016, 07:50 AM
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@Erich H just a heads up, your fedex emails were hitting my spam folder. But everything is here now. Thanks!


Sent from my iPhone using Tapatalk
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post #12703 of 12709 Old 01-07-2016, 08:02 AM
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I bet I've been replying to 50-60 emails a day and half go to spam and people don't even realize I replied.....and think I'm a lazy! I have no way of knowing if a person gets the email after I answer their question.

When someone sends me an email through the 'Contact' page the subject is always the same when I reply. I read that that could cause Google to think it's spam, so I've been changing the subject when I reply. It's kind of crazy when you think about it. Email is as important as regular mail used to be. Imagine the Post Office looking at a piece of your mail and deciding you probably don't need it, so they just hide it from you! Crazy.

One Google site said that if people actually mark the email as 'Not Spam' they eventually change it. But it's done by computer, there's no one to call to get it taken care of.

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post #12704 of 12709 Old 01-07-2016, 08:48 AM
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If you list the address you use to reply from on your contact page and ask users to add it as a trusted address while submitting a request, it would be a quick and dirty solution.
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post #12705 of 12709 Old 01-07-2016, 08:59 PM
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well i admit i have not read over 400 pages here but i want to ask what may be a dumb question?
is there any difference in performance from the plastic to the fiberglass sets horns?
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post #12706 of 12709 Old 01-08-2016, 07:17 AM
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Shouldn't be.
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post #12707 of 12709 Old 01-08-2016, 07:44 AM
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Originally Posted by Nuttendiesel View Post
well i admit i have not read over 400 pages here but i want to ask what may be a dumb question?
is there any difference in performance from the plastic to the fiberglass sets horns?
Strength ? Resonance ? I know my Iowatas are HEAVY and THICK !!!
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post #12708 of 12709 Old 01-08-2016, 08:19 AM
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There is no difference between the fiberglass and the plastic. Actually, the plastic is a bit thicker and the SEOS-8, 10, and 12 weigh more than fiberglass version. The fiberglass SEOS-15 is 3oz heavier than the plastic version because of the larger piece of MDF used as the mounting flange.

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post #12709 of 12709 Old 01-08-2016, 07:46 PM
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Originally Posted by Erich H View Post
There is no difference between the fiberglass and the plastic. Actually, the plastic is a bit thicker and the SEOS-8, 10, and 12 weigh more than fiberglass version. The fiberglass SEOS-15 is 3oz heavier than the plastic version because of the larger piece of MDF used as the mounting flange.
Thanks, I'll save some money on that answer!
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