Originally Posted by dashpuppy
I don't understand the hassle of boxing up a driver / wg and shipping it USPS with tracking & signature.. It's literally just as easy as going to fedex.
Sorry, it's not even close.
The FedEx account I have ties in with the website shopping cart program. So it calculates shipping very close. The customer pays it, I package and print the FedEx shipping label.....done.
"Erich, can you get me a price to ship 3 drivers and 3 waveguides to India?"
That package has to be wrapped up with more protection due to shipping international. Even if I can guess the end weight, I still need to get the shipping estimate. So I drive to the post office with the address from India. 10 minutes there, wait in line 15 minutes and get the total, 10 minutes back home. That's not easy finding the time when your hours don't match up with the post office.
Come back and email the person to see if they want to spend the extra $100+ for shipping. If they say no, it was a waste of time. If they say yes then it's a few more emails back and forth to get everything paid up with Paypal and a verified account. Now the stuff has to be packaged with extra packaging material and more time to be sure it can survive international shipping.
Now drive 10 minutes back to the post office with the package, wait 15 minutes in line, fill out a customs form that they look over for another 5 minutes, then drive back home.
Not counting packaging, there's about 1.5 hours extra in that order, plus fuel to ship a pair of waveguides. I realize that some of that wouldn't be a problem at all, and I've done it for some AVS forum members. But if I put international shipping on the site it wouldn't just be one or two people. And I can't imagine figuring all of that for every kit and flat packs. Basically I'd be completely overwhelmed.
That's why shipping forwarders are easier right now.
Eventually I will try to figure something else out, but I'm not sure what it will be unless things are made to cost more for those types of orders to cover having my sister or someone take care of them. I have been trying to figure it out though.