Behringer EP4000 breaker poping... - Page 2 - AVS Forum
Forum Jump: 
Thread Tools
post #31 of 33 Old 04-12-2012, 04:55 PM
Senior Member
michaelddd's Avatar
Join Date: Sep 2004
Posts: 282
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 11
It might be cheaper for Behringer to just send you a new one, or a factory refurb, which would be just as good. I hope this quickly gets resolved to your satisfaction. Glad to hear your local dealer stepped up! Losing a customer is never a good thing.
michaelddd is offline  
Sponsored Links
post #32 of 33 Old 04-12-2012, 05:10 PM
AVS Special Member
N8DOGG's Avatar
Join Date: Dec 2003
Location: Canada
Posts: 5,753
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 157 Post(s)
Liked: 309
Originally Posted by Fatshaft View Post


Tom Lee Music just called me to say that Behringer will honor the warranty and fix my EP4000 amp!
I'm completely surprised I got a call back.

I brought my unit to a qualified technician and after spending a little over an hour with the unit...all the transistors on one channel was blown!

He said it wasn't worth fixing it and also said he did not want to fix it!

I'm totally impressed Behringer stepped up to the plate and have offered to fix my unit under the warranty.

They are supposed to send me a local address here in Montreal to get it fixed. Will keep this thread posted.

I bought all but 1 of my 8 ep's from ton lee music. though I've never had an issue, it's still nice to know. If you have a low flow fan in your amp, take it out and put the other one back in because technically, you voided you warranty with the swap.

Blasting brown notes for 10 years and counting!

N8DOGG is online now  
post #33 of 33 Old 08-22-2012, 05:29 AM - Thread Starter
AVS Special Member
Fatshaft's Avatar
Join Date: Feb 2001
Location: Montreal, Quebec, Canada
Posts: 1,317
Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
Quoted: 115 Post(s)
Liked: 165
Yet another update: Thought you'd should know
I sent my unit in for repairs on April 16th. Today August 21, I have yet to see my EP4000.eek.gif

Short story:
Spoke with 11 agents so far...all of them keep apologizing profusely!

ALL of them said they'd call me back! - They never did except one!
The one that called me back was to inform me that a new unit was approved and was been shipped to me.
She said 3-10 business days. - It's been 15 so far!

Called last week to get a tracking number - they could not find one!!!
They said they'd get back to me Monday the 20th. (2 days ago) - They never called me back

Called yesterday but this time asked for the SAME GUY! - He apologized a minimum of 50 times but cannot find the tracking number!
No matter what I said, he always said ya I'm really sorry about that!

It's been well over 4 months now and I have no idea what to do or if I'll ever see my amp back.
I'm now waiting for a callback from them to give me a tracking number! He said he'd call me today!

I am completely discouraged!

To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

Equipment Speakers:
3x 1099's for LCR duty
4x Fusion 8's for surround duty
8x subs: 4x FTW21's and 4x SI18's
Fatshaft is online now  
Reply DIY Speakers and Subs

User Tag List

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page

Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off