Disclaimer: I have no affiliation with this company. I chose them based on recommendation from Steve Callas and because they're a Canadian company which saves me a lot on cross-border brokerage fees.
To be blunt, some of the best customer service I have dealt with.
I contacted Mike MARK in February to see what drivers they had available. I needed two drivers, but the Phallus was out of my price range for what I wanted to do. (I don't need high spl)
He told me he could whip up a variation of the IXL 18.4 on the cheap that would suit my needs. Fast Forward a couple weeks. Drivers are about to be shipped, I let him know I was leaving for Vacation at the end of the month, so I needed the drivers before then, or I would have to wait until I return. (First-World problems I know).
Instead of holding off, he ships the drivers via Purolator and they arrive in 2 days. When I pick them up at the purolator depot, they don't charge me for the shipping. Ok, odd.
I go home, and emailed Mike.
"Hey Mike MARK, I got the drivers, but didn't get charged for shipping. I figured I would mention it since I don't want you to get stuck for the shipping charges."
"Don't worry about it, I covered the cost as I wanted to get the drivers to you before you left. Enjoy!"
I won't go into specifics on the price, but I will say that there was not much room for markup on these, throw in priority shipping, and I am willing to bet Mike didn't make much money off of me if any, yet he treated me like I was his only customer. I'm very impressed. Shipping isn't free, and when we negotiated pricing, Free shipping was NOT included, so he certainly went above and beyond for me.
The drivers were packaged well, with 7 or so layers of cardboard protecting the top and atleast 4 protecting the magnet.
The drivers themselves are of good built quality. I hooked them up to my main l&r signal and tested them out, the suspension is silent on these with 100 watts or so going into them.