SMS-1 PLS HELP - AVS Forum
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post #1 of 4 Old 02-22-2014, 06:00 AM - Thread Starter
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Bought a SMS-1 back in December from a guy in Washington. It has not ever been updated, still has 2.1.1 software. I emailed Velodyne about the proper cable and such for upgrade. After more than a week waiting for a reply I called and spoke to someone and finally started getting answers.
Was told I have to get a cable with a driver disk for it. I was fine with that, but soon after the wheels fell off when the guy emails me and sas that I would not benefit from a update because it was only for those in Europe rolleyes.gif Sooo, I emailed him back and explained that it was the 2.1.3 update that I was most interested in because of the lower rolloff and such blah blah blah.
he responds as such
"2.1.4 is the latest . I don’t recall ever seeing a 2.1.3."
I was like what eek.gif I had sent him a link to the update page before this that has the info about the 2.1.3 release notes. here it is http://velodyne.com/support/software-updates
So after all this I'm thinking this guy is pulling my chain hard or he just doesn't know what the heck he's talking about but his title is Product Support Specialist.
So SMS-1 owners please tell me what I should do. I should upgrade, right?
Will the 2.1.4 update have the 2.1.3 update stuff in it that I want?
Do I need a special cable with driver disks, or will any USB to RS-232 work? He suggested a Edgeport/1 USB which seems excessive and expensive.

Thanks Guys
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post #2 of 4 Old 02-22-2014, 05:30 PM
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There are idiots at every company. mad.gif You just got lucky.

I believe I had 2.1.3 on mine before I sold it, and it worked well. So, yes the 2.1.4 will have everything in the previous version and then add the slave/master in the latest release.

You should be able to find a cheap serial cable on ebay or the like.

The USB to serial adapter should work, but one never knows how finicky some of these devices can be.

http://www.ebay.com/itm/NEW-6ft-DB9-9-Pin-Serial-Male-to-Female-m-f-RS232-Conversion-Extension-Cable-6-/131078231097?pt=US_Parallel_Serial_PS_2_Cables_Adapters&hash=item1e84df1439

http://www.ebay.com/itm/B-USB-2-0-TO-SERIAL-RS232-DB9-9-PIN-ADAPTER-CABLE-PDA-/300552907072?pt=US_Parallel_Serial_PS_2_Cables_Adapters&hash=item45fa596940
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post #3 of 4 Old 02-22-2014, 05:46 PM
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I used a usb to serial cable on mine to update it and it worked fine. The biggest thing some of the later updates added was removing the old 15hz filter and dropping it down to 1. The slave feature won't be of any use unless you're running two.

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post #4 of 4 Old 02-25-2014, 05:17 PM - Thread Starter
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Thanks for the help guys. I figured it wouldn't be that hard to do, but he didn't help with my confidence.
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