Join Date: Oct 2001
Location: Lowell, Massachusetts USA
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So I have a 2009 Toyota Venza into which I installed a Kenwood KVT-614 DVD Receiver, Kenwood KNA-G510 GPS Unit and Kenwood KCA-BT200 Bluetooth Unit. I also had all of the stock speakers replaced.
So now it's 4 years after the initial purchase and I'm having some issues with both the Head Unit and the BT Unit.
1) KVT-614 DVD Receiver - though it sounds great through all of the various inputs I use on it, It has a recent tendency to jump from one radio station to another (randomly and without
input from me), it'll jump from one track to another while listening to a CD (not caused by any road imperfections, this is an internal electrical problem) and it'll also jump from one input to
another (IE: from the FM Tuner to the USB). Again all of these occurrences are "Phantom actions" and take place randomly without any action by me. I have successfully updated the
software in this HU, but the problems still persist.
2) KCA-BT200 Bluetooth Unit - Every couple of months or so, the BT will lose all connection with my phone (iPhone 3GS) without provocation. I've been disconnecting the negative battery
cable for a few minutes, then reconnecting and bada-bing, bada-boom everything works fine again... for two or three months. This is getting to be a pain in the ass.
So, I can take it to my local installer (who is also receiving this in an email) which'll tie up my vehicle for at least 1/2 day. And that's only if I'm lucky enough to get a Saturday appointment.
If the unit(s) needed to come out and be sent to Kenwood for repairs, well that's a day each for the removal and reinstallation upon receipt of the repaired unit(s) Cha Ching! And, I'd need a rentals car from both days during this process. It's almost not worth it.
$100 - $150 for the rental car (2 days)
$150 - $250 for the removal and replacement of the repaired head unit
$??? for the repairs to the head unit (+shipping)
I'd say I'm looking at $350 - $500 if the HU has come out of the vehicle and be sent out for repairs. Not a very attractive proposition if that's the way I had to go and chances are, Id reluctantly consider replacing the unit(s) altogether... with another brand.
Do any of you guys have any experience with these problems and/or any suggestions?
"The world ends when you're dead. Until then you've got more punishment in store. Stand it like a man and give some back."