Originally Posted by Dave Mack
just chiming in again. i did record today with a tripod using the remote and it works well so long as you remember it's an IR and not a bluetooth remote.
getting worried about the blue dot phenom but no sun here until maybe wed afternoon...
Thinking that remote works like a PS3 remote Dave...
Originally Posted by Xlr8yourMac
I registered here just to post another FYI on the "Blue Dot" when the camera lens has direct sunlight on it...
I bought a CX550 at a local store (thankfully - so easy return) and after seeing the earlier 2 posts here on this issue tested for it today here...
I definitely see it on my CX550 also - a VERY bright Blue DOT in videos if sunlight in the lens path.
I tested on my back deck w/sun coming in at an angle from above, even using the (small) viewfinder screen I noticed a dot if facing anywhere in the path of sunlight.
When I copied the MTS file to my Oplay media player for playback on HDTV - WOW, clearly a BRIGHT (intense) Blue dot visible. It disappears when moving the camera lens away from any sun rays.
I'm returning the camera tomorrow to the store...
I'll gladly buy again if sony fixes this.
(Never saw this with my HF11 canon...)
At first I thought the first report here was perhaps using some filter over the lens. (I'd seen some issues with a filter over my E1 DSLR lens years ago) - but clearly that is not a factor. (no filter used here.)
If anyone hears of a fix/update for this please post it here.
Sorry to see that you are having that issue also. Please call Sony and let them know, even if you do return the cam. They really need to know that owners are seeing this issue, and the more calls owners make to them, the more liklyhood they might do something about it. Sony's # is 239-768-7602/or 239-768-7693.
I called Sony today and got hooked up to a support center in (of all places), El Salvador. The tech could speak pretty good english, so there wasn't too much of a issue as far as communication goes. He said to send the cam in for service, as it should not be showing a "blue dot" in the video footage. I'm pretty sure he was just looking at a database of problems that might occur with cams in general, and since there is no answer for this specific problem, he said to send it in for repair.
What sucks about this for me, is Tigerdirect's return policy. You either exchange, or send the unit to the manufacturer for repair.."No Refunds". I learned a lesson. My father always said to me, "You have consequences for every decision you make in life", and does that statement hold true with just about everything. And if I return to Tigerdirect for an exchange there is a big possibility that I will lose my $180.00 cashback. I can't win.
This cam is so new, who at Sony might know what's it doing? This issue is bad news! I don't think it is a "stuck blue pixel" on the CMOS, because if that was the case you would see the "blue dot" in almost all video footage, in theory. I am going to do some more testing with it when the sun comes out, and then decide what to do.