Have had a Sony HDR-XR500 for a couple of years. Recently, whenever the camcorder battery is removed from the camcorder (which I always remove when I'm not using it), the camcorder resets to the default factory settings when I turn it back on.
I assume this usually means the internal battery has died. But I thought this model has a rechargeable internal battery that renews itself, and is not meant to be removed/replaced.
Does anyone know why this camcorder would all of a sudden forget it's settings whenever the power source is removed?
I have had one other problem recently, but don't think they are related. The camcorder was dropped a few months ago. Over the past few months, I occasionally get a error message when recording stating, "data error", which necessitates resetting the camcorder to its factory settings. But I assumed that means the hard disk is failing because there's a bad sector or something. Could this be the reason my camcorder keeps forgetting my custom settings?
Any thoughts would be appreciated. It's really frustrating to reprogram the camcorder every time I turn it on.