Join Date: Nov 2012
Location: Wamphray, Dumfriesshire, Scotland
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My Mac software is bang up to date, so I don't think that can be the issue. The files are greyed out when I pull them over on both my Mac and my PC, so I fear more software won't help.
I'm pretty sure it's a problem in the camera. Sony's "Customer Service" support is terrible: they farm support out to a third party contractor who can't offer anything other than sending me extracts from the (useless) camera manual.
I'm beginning to wish I'd bought the Panasonic!