New HV20, already broken - AVS Forum
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post #1 of 5 Old 04-28-2007, 10:27 AM - Thread Starter
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So...I got my HV20 in the mail from CC a few days ago. Charged up the battery and fooled around with settings, never got around to taking any footage. Today I though I would try it out. I just got a firewire cable yesterday and plugged it in, within seconds I started smelling burning plastic. I pulled the plug but now it appears to be dead. Any clue? It's just a typical 4 pin to 6 pin cable going into an Asus motherboard?
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post #2 of 5 Old 04-28-2007, 11:24 AM
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Did you have the firewire plug wired properly on your motherboard? If you had the pins installed improperly (polarity reversed) I would think you could fry the camera. I don't know if they have a diode installed in the camera to protect from something like that.
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post #3 of 5 Old 04-28-2007, 11:51 AM - Thread Starter
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That's what I'm thinking happened. I used the front port on the case so the cable going from the case to the motherboard could be reversed. So there's definitely not any protection on the camera.

Well, let's see how well CC's extended warranty works......
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post #4 of 5 Old 04-28-2007, 11:55 AM
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You should be able to exchange it. Don't blame yourself, the first thing to suspect is a faulty unit. That's what I'd tell CC anyhow. Get them to swap out for a new one. I believe the extended warranty doesn't even take effect until the manufacturers warranty expires.

Quote:
Originally Posted by ganesha View Post

That's what I'm thinking happened. I used the front port on the case so the cable going from the case to the motherboard could be reversed. So there's definitely not any protection on the camera.

Well, let's see how well CC's extended warranty works......


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post #5 of 5 Old 04-28-2007, 12:53 PM - Thread Starter
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relatively painless, I had bought it online since the 12 nearest stores near me do not carry it, so they just gave me a refund. As soon as I see the credit on my credit card I may just buy it locally at BB. The only thing I'm out is the blank DV tape that was in the camera.
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