Join Date: May 2003
Location: Here, of course
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Thank you for the replies aka and frumper. I'm actually a little surprised - I haven't seen much love for the Prestige on other boards when compared to the Ecobee. That's part of the reason I was leaning toward Ecobee. But I do really like the Prestige, especially now that it can connect to the internet, which is why it's still in the running.
Since you're both familiar with the Prestige, can I ask a few questions?
- What is the diagonal size of the touchscreen? How responsive is it?
- How is the web interface? Is this a complete interface (meaning, can the tstat be fully programmed from here), or does it only support simple temperature changes?
- How does Redlink coexist with normal Wi-Fi? Any interference?
I will say that I sent similar questions to both the Ecobee and Honeywell customer support reps via their web interface. Ecobee replied to me will all my questions answered within 24 hours. As for Honeywell, it's been a week with no reply. This does concern me - I'll be installing this myself, so should I have a warranty issue, I'll need to contact the company directly. But either might deny my claim, since these are both "pro install" products.
My main concern with the Ecobee at this point is taking a chance on a company that I don't really know. I did that already with the Filtrete tstat I installed six months ago, and I'm ready to rip that thing off the wall. I don't want to repeat that with the Ecobee, and I can't imagine feeling that way about the Prestige.
As for price, I found similar prices to what you posted aka, but that was for just the tstat and Redlink gateway, and no other accessories. Together, that is more expensive than the Ecobee by about $50. I wouldn't mind having the outdoor temp sensor and one of the comfort control remotes, neither of which is offered by Ecobee. I'll look around on pricing a little more, but if either of you can recommend a seller, I'll check it out.