My Windows XP computer died and I am trying to install Qlink on my new Windows 7 computer but am having problems. I would appreciate any input. I tried both the old version running on XP (4.2) and the latest version (4.8) and had different issues with both.
QLink 4.2 – Appeared to install correctly but when launched received the error ‘VComInterface.dll did not register correctly’. I tried Retry from that error which of course didn’t work. I tried reinstalling both first doing Repair and then Uninstall and then Install again with the same problem. The Qlink files are not associated with the program so I can’t open the program by clicking on the file but if I open QLink and ignore the error my file appears to load. However, I am hesitant to attempt to load anything into the Vantage system for fear of it corrupting what’s already there (and currently working).
QLink 4.8 – I figured I would see if 4.8 would install cleaner since it’s in the proper timeframe of knowing about Windows 7. However, this was even worse. I got the following error during installation:
‘The following files did not self-register or unregister’
Error accessing the OLE registry
Has anyone had either of these problems and any/some idea what to do? Someone suggested installing using XP compatibility mode but I really do NOT want to do that for fear of messing up my new computer.