Join Date: Jan 2000
Location: Chester Springs, PA
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Bill, here is an FAQ dated Nov 2011 from Lutron. Maybe this will claify a bit. The way I read it, Serena will allow remote control with a pico, just not integration with RA2.
What are Serena remote controlled cellular shades?
Serena remote controlled cellular shades are the non-system version of our NEW! Sivoia®QS Wireless cellular
shades. Serena remote controlled shades are a standalone solution that is not capable of being integrated
into a Lutron®lighting control system, third party device, smart phone, or tablet.
Unlike the system version of Lutron cellular shades, you can only control Serena remote controlled shades via
IR remote controls or Pico®wireless controls. With these remotes, you can control a single shade or multiple
shades with one or more remotes, but are limited to the IR or RF range of that device.
While Serena remote controlled cellular shades can easily be installed by anyone, Sivoia QS Wireless cellular
shades are embedded with additional technology that requires design and programming offered only through
the Lutron network of qualified shade providers.
What is SerenaShades.com?
SerenaShades.com is a Lutron-hosted web portal where consumers can discover the benefits of our new
battery powered cellular shades. Here, they’ll learn about the category of precision controllable window
treatments and have the opportunity to purchase Lutron Serena cellular shades at List (Retail) Price.
Why is Lutron launching this web portal?
This direct-to-consumer campaign gives Lutron and our business partners the opportunity to increase
awareness for precision controllable automated shading solutions. There are hundreds of millions of windows
that can be shaded in just the United States by our new and affordable wire-free cellular shades, and Lutron
believes that this web site will generate a high level of interest and new business for us and our network of
Does the site direct consumers to a qualified shade installer for Sivoia QS Wireless cellular shades
and other Lutron shading solutions?
Yes. On the home page consumers will see a gray bar that guides them to “Learn More” about our system
solutions. This link will take them to a section under “Why Serena Shades?” that discusses the benefits of our
scalable cellular solution and will allow us to guide them to an Authorized Lutron Shade Provider.
At what price are we selling Serena remote-controlled cellular shades?
List (Retail) Price, per the Lutron Minimum Advertised Price (MAP) Policy.
Please note that Sivoia QS Wireless cellular shades and other Lutron shading solutions fall into our “No Online
Resale” policy, as they can only be purchased through a qualified Lutron window system provider.
What countries does this web site serve?
Currently, this web site serves only the U.S.