hi all, first post so here it is!
getting a really random issue with 2 TPS-4L touch screens, they wont load the project and gives this error when i attempt upload in VT Pro,
The response from the command ("isdir \DISPLAY<LF>") did not return the expected text (""true" or "false""). Returned: "bad or incomplete command<LF>
i get the same issue if i try to load in toolbox through easy config,
i have no issues with my tps-6L screen - worked with no issues after setting the IP ID's and address etc.
im having the issue with 2 of the smaller screens - and google doesn't really help me on this one.
they area being controlled on a cp2e if that is any help
i can access the screen in toolbox, edit everything and remove the project but just cant load a new one
any help would be awesome!
Triple check that you are setup to use the proper panel type in the program for what you are loading to. Not that this is the issue, but it could be part of the issue as well.
Obviously, firmware should be properly updated.... maybe... see below.
Crestron also recently broke some TCP/IP stuff with the two series processors with some recent firmware, so you may even want to try to downgrade your firmware a version if it is using the most current.
1) First upgrade the panel to the 3.001.0034 version:
This will let you know that it has to erase the file system in order to upgrade.
2) After installing this update, upgrade to the latest firmware (3.001.0065). The release notes for this version tell you that you must update to 3.001.0034 first.
3) Load your project onto the panel.