Originally Posted by Northeast22
I have a big picture window that faces Southwest. The morning sun blasts into the house and directly in line with my Founten automated thermostat, causing the system to think its much warmer than it really is. So, I need to install automated roller/solar shades because the window is about 15 feet up on the wall. The shades will be battery operated and the window is about 7ftW x 6ftH.
The prices I'm getting for automated shades are off the charts. I looked at Lutron, Hunter Douglas, Qmotion and Somfy. I'm going to install myself, but the estimates are between $600 and $800!! This will be a stand alone unit, not tied into the home automation.
Would appreciate any recent experience with motorized shades that you would be able to share.
My experience with Somfy automated shades has not been good. I just posted this elsewhere but this may be the correct place:
SOMFY AUTOMATED WINDOW SHADE INTERMITTENT FAILURE
We are looking for help with a SOMFY Windows Shade issue.
We have three SOMFY shades in three adjoining rooms in a condo apartment. Each is plugged into a 110-volt outlet and each is controlled by a separate remote control that can usually operate the shades from across the room.
On a random basis – which could be once a day, or once a week or longer – or perhaps at times we are not aware of – the shades stop working! Pushing the remote button does nothing. Sometimes, we can operate a shade by holding the remote right up against the power-antenna wire, but sometimes that doesn’t work either.
Then, after an unpredictable period of time – could be hours or more than a day - , the operation returns back to normal. The building engineer says that nobody else has reported this issue.
Our dealer has been out several times and cannot diagnose the problem. We have talked with several people at SOMFY who believe that some piece of electrical equipment is interfering with SOMFY’s 133 MhZ remote signal. But based on our location, it isn’t an airport, radio station or nearby alarm system. They refuse to admit that this is a systemic flaw but cannot resolve the issue which has been recurring for years to the point that we are out of warranty.
Their best suggestion is that, at our expense, we have the dealer replace the motors with “four pole” motors so that an override switch can be added and used when the remote system fails. While we will price this out, we are reluctant to sink any more money in, what has been for us, a defective product.
What we would like to know is:
-Has anyone else had a similar issue with Somfy random failures?
-If so, did you find out what caused it?
-Even if you’ve never had a failure, any thoughts about the cause?
-What should we do now?