iPod Shuffle Recognition Problem - AVS Forum
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post #1 of 2 Old 11-28-2007, 07:13 PM - Thread Starter
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My iPod Shuffle (2nd generation) suddenly is not being recognized by either windows or iTunes. I hooked it up as I always do to recharge it and nothing. Nor will it charge. It just appears dead. I tried apple's iPod help website but that was a waste of time. Any help would be appreciated.
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post #2 of 2 Old 12-01-2007, 05:13 AM
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Quote:
Originally Posted by Hatman View Post

My iPod Shuffle (2nd generation) suddenly is not being recognized by either windows or iTunes. I hooked it up as I always do to recharge it and nothing. Nor will it charge. It just appears dead. I tried apple's iPod help website but that was a waste of time. Any help would be appreciated.

There is a fix. It's called the "shuffle reset utility." I have a 1st Gen Shuffle and have successfully used the utility to restore my Shuffle to its original factory settings and then iTunes would recognize it again and all was well. I have not used the 2nd Gen reset utility, but I presume it works the same way.

http://docs.info.apple.com/article.html?artnum=305204

Good luck.
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