Join Date: Jan 2007
Location: honolulu, great state of hawaii
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
again, it's NOT a firmware issue. you have defective LCD panel. a firmware upgrade won't fix that.
you can certainly try the best buy warranty if you're past the 30 day return period.
if you can get the service guy to come to your house and tell you that you have a defective panel, toshiba will have to replace either the panel or the set. they'll probably opt replace the panel and there's no guarantee that they'll replace it with one that works.
if you can get in touch directly with toshiba after the service guy tells you you have a defective panel and get to a customer service supervisor, you might (MIGHT) get them to swap you out with a new set.
if they do this, absolutely definitely positively make sure you get them to reset your warranty to the day they make delivery, and then buy an extended warranty as well.
otherwise, you'll end like me...with a tv set i might as well use for an anchor on my boat.
oh, and this problem starts out with the brightness set @ 100 and then you'll see it no matter what your settings are.