Amazon often sends out old units. My cousin had me wait at his apartment when the TV delivery guys were coming so I could receive and inspect the unit.
1st unit, major scratches. obviously was not brand new. refused shipment, delivery guys so it back.
2nd unit, scratches again. same delivery guys, and they were baffled too.
3rd unit, finally, amazon sent a NEW unit. A lot of hassle, but amazon is sneaky.
Don't put up with it. You paid with you credit card, you are protected.