Join Date: Sep 2001
Location: Carson City, NV (gave up on SoCal)
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I posted earlier (#887 on 4/20/10) that Pandora Internet Radio was working fine on my 46EX700. That is no longer the case, as Sony upgraded my software (Version PKG1.101AAL) to a later version (Version PKG1.104AAL) that no longer works with Pandora.
Starting yesterday morning, Pandora has ceased to work and when I select the Pandora icon, the TV now gives me a prompt "Software Update Required. This service is coming soon..."
As I posted earlier on this thread, the way I got it to work originally was to have my TV set to receive automatic updates. Although Pandora didn't work at first (the TV displayed a different prompt for this icon, something like "Coming Soon"), after the TV updated its firmware overnight, I could register Pandora and it worked great for 3 days. The Pandora registration process was a little tricky and involved two separate steps, though.
In troubleshooting my new problem, I see that my TV has again updated itself to a later software version PKG1.104AAL. This version does NOT work with Pandora. Supposedly the current version (still listed incorrectly on Sony's website) is PKG1.101AAL, dated 3/17/10. The PKG1.101AAL version worked fine with Pandora.
I spent an hour today on the phone with with Sony tech support to see how I can get back to the PKG1.101AAL software. After trying to reset the TV's software with tech support on the line, here is what I found out:
1. The Sony Website is out of date and should list PKG1.104AAL as the current software version. As of today, it still shows the older PKG1.101AAL as the current software version, although Sony is pushing out the PKG1.104 software over the internet.
2. Apparently Pandora Radio is still in some sort of Beta testing form with Sony and IT NO LONGER WORKS with Version PKG1.104AAL. The tech guy could not tell me if Version PKG1.101AAL might still work with Pandora Radio.
3. Once the TV has updated itself to PKG1.104AAL, there is no way to either restore the factory software version or to load an earlier version (such as PKG1.101AAL).
4. Sony also cannot tell me when Pandora will be supported...
After a brief success with my 46EX700 and Pandora on software release PKG1.101AAL, my TV no longer supports Pandora and I guess I will be returning my TV.
That's a shame, because this 46EX700 has a great picture and a super-sensitive ATSC (digital) tuner. This TV picks up virtually all of the digital stations in my area from a small indoor antenna, which none of approximately 10 other tuners/HDTVs has been able to do in the last 5 years.
If you can check your software version and still have PKG1.101AAL on your TV, I would advise you to disable the auto-update feature IMMEDIATELY, if Pandora Radio is important to you. Pandora may or may not still work with this older software version; Sony couldn't tell me today. If you have the older software version and Pandora is not working for you, I would at least try re-linking your device to the Pandora service. Unfortunately this process is not too straightforward. ..
If you already have PKG1.104AAL on your TV, then re-linking Pandora is not going to help you (at least according to the Sony tech guy that I spent an hour with today).
Bottom line: if your TV is working fine for you right now, I would definitely disable the auto-software-update feature, so that you don't suffer a Sony software "upgrade" like I just did.
If anyone is still able to access the Pandora Radio service, please post your TV's software version on this forum. If anyone has insider information on when the EX700s will actually have non-Beta support for Pandora, please let the rest of us know. ARRRGGGHHH!