Anyone else have a 2010 Samsung TV with Internet@TV experiencing any weirdness with registering VUDU, getting someone elses Pandora stations and profile showing up on their TV? What about constant Internet@TV updates? If so check out my post from earlier located here
. To summarize the other message - 3 TVs, in different cities and states with the same mac address on all. All are UN55C6500. I thought I would start a new thread since my original is buried...
I have spoken with the other 2 people that have the same MAC address tonight. One of them, swapped his out today with the the same model UN55C6500 and still has the same problems. He gets an error when trying to register Vudu, an error stating the device ID has already been registered. He registered Pandora, and as soon as that happened, myself and the 3rd guy go into our respective Pandora apps on our TVs and we now see the other guys stations and e-mail address, not our own.
The other guy filled in for me today and tried dealing with Samsung support looking for an update and he said Samsung told him that they are aware of the issue and that it is actually an issue with his TVs unique device ID, not his MAC address. Well, after reading up on Yahoo TV widget development on their forums, my understanding is the the device ID is based on the MAC address, possibly a hash of the MAC address.
I also called VUDU back to see if they had made any progress and was told Samsung is working on the issue but did not know when it would be resolved.
I am trying to determine what models are affected so if you have any weirdness that I describe above please let us know your model number. I only have 14 days to return my TV and I am on day 7. Chances are I will need to swap it before they have a resolution. If I step up to a UN55C7000 or something else, I want to be sure they don't have the same issue with Internet@TV and apps.
My other concern is that since it appears that the MAC address being duplicated on multiple sets is part of the issue, that the TV will need to be serviced. Does anyone know if Samsung TV's MAC address/device ID can be altered via a software update or is it burned on the hardware. If it can be fixed via a software update I might just sit tight and deal with the issue until there is fix. Or I may just give up and go with another brand.
Hate to bother you fine folks with my problem but currently Samsung is not giving up to much information about the problem, what the resolution is and when to expect it. I am curious if anyone else has any of these symptoms and what the rest of you think about the situation...