UN46B8500 being replaced with UN46C8000 HELP - AVS Forum
Forum Jump: 
 
Thread Tools
post #1 of 2 Old 06-15-2010, 01:10 PM - Thread Starter
Newbie
 
dr4x0n's Avatar
 
Join Date: Sep 2009
Posts: 2
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
I have had my UN46B8500 series TV for a couple of months now and last week a skinny vertical green line showed up on the screen. It was on there for 2 days with any source (Blu-ray, OTA, Digital Cable, etc) before I called Samsung. All connections are HDMI except for OTA. I called Samsung and reported the issue. They set me up with a local authorized repair store to replace the screen. The local store called the next day and said that the screen is back-ordered and would not show up until June 17 and then they would get in touch with me about setting up an appointment.

After 2 more days the line went away and has not come back. Samsung just called today and said that they could not get a replacement screen and that they would swap the model for their UN46C8000 series.

I don't feel that this is an adequate swap being that the UN46C8000 is edge lit compared to the UN46B8500 being rear lit.

Should I call Samsung and report that the issue has vanished and chance it happening again or get the replacement?

Thanks for reading,
Josh
dr4x0n is offline  
Sponsored Links
Advertisement
 
post #2 of 2 Old 06-15-2010, 02:58 PM
AVS Addicted Member
 
walford's Avatar
 
Join Date: May 2003
Location: Orange County, CA
Posts: 16,789
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 12
I agree unless you want 3D capability in the future or some of the other featues of the c800 that that the b8500 does not have, I would stick with with the 8500 unlless you have a problem again with it near the end of your Warante.
walford is offline  
Reply LCD Flat Panel Displays

User Tag List

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off