I noticed that my new 55NX810 was having problems accessing any of the online internet features (widgets, videos, automatic update, etc). If I pressed the widgets button or anything else related to the network or internet the TV would just sit there for hours trying to access them. Very frustrating since the TV said that my network connection was working ok.
I found out that there was a software update online at:http://esupport.sony.com/US/perl/swu...=6177&os_id=25
The new software version is: PKG5.022AAS (the one that came installed on my TV was: PKG5.018AAS)
I then found out that I could download this update folder to my computer and then paste it onto a USB flash drive, avoiding the automatic update. Connecting the flash drive to the TV begins the update which takes just a few minutes.
After I did this last night, all the internet functions began working.
Then this morning, for some odd reason I couldn't get them to work!
So I asked the Sony support guy who solved that problem. He told me how to reset the TV to its factory settings, and that fixed everything and also left the new software update in place.
Now, everything is working perfectly!
NOTE: You MUST find out your registration code on the TV and go online to enter it or else many of the internet functions won't work.