I just wnated o update everyone on a chat I had with Sharp. see below:
Jasa: Hello! I am an AQUOS Advantage Advisor who specializes in helping customers with their AQUOS LCD TVs. How can I help you today?
You: I'm curious as to why Sharp has no info on the LC-60E78UN LCD TV?
Jasa: That's a great question.
Jasa: Since it is a fairly new release we are in process of adding this information to the site
You: Does this TV have the XGEN panel in it?
Jasa: I'll be right with you.
Jasa: I'm sorry for the delay. I'll be right with you.
Jasa: No, the LC60E78UN does not have an X-gen panel. The panel is ASV superlucent panel
You: Ok then why does it state that it has the XGEN panel on the outside of the BOX? Is Sharp trying to falsley move this TV on the market?
Jasa: I will be right with you.
Jasa: No, I'm reading from the specifications sheet we were emailed. I apologize for the mis-information. I would like to confirm which answer is accurate with our product specialist.
Jasa: He wont be in the office until 8:30am is it possible to email you I confirm this?
You: OK, I bought one of these TVs under the impression it has the Xgen panel, but with a lack of available info out there I'm haveing second thoughts on my purchase. Ive always felt Sharp is reputable company but when they release products and have no support info I become leary.
You: Please email the detailed specs to (Deleted)
Jasa: Thank you for waiting. I'll be with you in just a moment.
Jasa: I completely understand. I will confirm this information. I could be a matter of terminology
Jasa: I will get this straightened immediately
You: It seems to me this TV is a cross between the LC-60E77UN an the 60E78UN. upgraded panel but no 240hz? if this is the case.
Jasa: That is accurate to a certain degree. The television is an enhanced version of the E77UN series. The 240hz model would be the E88UN
You: The only reason I bougt the TV was for the Xgen panel adverstiment n the outside of the box.
Jasa: I definitely understand. I will verify the panel and email you the update.
You: Thanks, there are many more curious for this info.