I am having a problem loading the shows on Netflix. Netflix will load on the VIZIO, then give you a choice of shows/movies, but when you try to load the program you have picked a dialog box appears saying we are having a problem loading this right now. Please try again later or pick another program (something like that anyway). All the other apps load fine, I have a charter internet connection with their wireless router. Has anyone encountered this problem? I have tried the deactivating/reactivating method, it says my device is activated, but same problem. I did see the solution with the cold start, maybe that would work but need specific instructions, if you don't mind. Last thing Netflix said was to have cable company trouble shoot router, but don't think this will solve it cuz everything else is loading. Plus didn't get home from work early enough to call charter. Help?