Originally Posted by Nakattk
I have an off tiopic question. I see that some have purchased thier tvs at Best Buy. I have always heard bad things about store warranties, so I did not get the black tie protection. I went in yesterday and they were trying to get me to still get it saying if anything happpens in 4 years I can get a new tv even if it is a newer model. It is $400 for the protection. Anyone know if it is worth it or is it like they used to be all a waste?
When we bought our LN52A750 at Best Buy in May 2008 I had researched the set on this forum and determined that the 4-yr. protection plan at $400 was a no brainer. In October 2010 the set exhibited the "dreaded click of death" so I called the Best Buy folks, described the problem, and they went in search of a technician to repair the set. It took them four or five days to find a repair service because we are in a rural area in a town of 555 (but we can take a town of 600 in a fair fight ...
). The guy had a 150 mile round trip to pick the set up and take it to his shop, another 150 mile round trip to return it after the replacement of the faulty capacitors and the total cost to us over and above the price of the plan was $0.
While the 750 was down we purchased a UN55C6500 to replace it and I made sure we got the plan on it, as well.
When the 750 was back from the shop I got it in my area which was a nice upgrade for me ...
A week and a half ago the power supply died on the 750 and it should be returned in the next few days. Again, the repairs will be at no additional. I figure the plan has paid for itself and it's saved me a lot of hassle.
I'm now in the process of researching 40"-46" models to replace the UN55C6500 as my mother has low vision and has recently been fitted with telescopic glasses that allow here to see (for the first time in 11 years), but the 55" is too big for the glasses to be effective. The 6000 series seems to meet the needs, especially if 40" size works the best for her. When we do purchase a set we will get the protection plan, without a doubt.
Hope this helps.