AVS Special Member
Join Date: Jun 2008
Location: Sudbury, Ontario, CANADA
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When my set was shipped up from LA, first thing we found out, if it's a TV, they limit, or offer no insurance. (They know how their employees handle them.)
The person who shipped mine, double boxed it. Shipped it all the way to Canada, and it arrived A-OK. Don't know if, when ordering, you can request the same double boxing. Inner box is cushioned by peanuts and bubble wrap.
The icing was on cake on the HSN reviews, were the client saw the driver remove the TV off the truck. Put it on his shoulder to carry to the house. Then dropped it to the ground the last 2 feet: right in front of the customer. Needless to say, the panel covering was shattered! If this kind of attitude is getting to prevail more and more - I think the Big Guy may just say the heck with this attitude problem - Dec 21, 2012 - bye, bye!