Man I love AVS, I did exactly what the first poster said... and as he mentioned, they've had so many problems with these sets that you get one free out of warranty repair (that was also how the Samsung customer service agent just described to me).
When he said, "So you are having an issue with it powering on"
(I am not, just scrambled image issues)
I said, "yeah, trouble with the image coming up"
Just have to call them out on it. He originally tried to deflect my inquiry saying my first repair was the one time free repair, to which I corrected him, that repair was 2 months after I bought it, under warranty.
Still not going to buy another Sammy.