Originally Posted by SonyHome
I can't speak for his other replacements but I would assume that if Sony agreed to replace these prior sets they must have acknowledged issues with them. This might speak more in terms of the quality of these sets or lack there of. Seeing as he is currently having legit issues with the set I will give him benefit of the doubt that he also had issues with his prior sets.
Out of warranty TV fails, Sony is contacted and offers HX820
at reduced price. Story unfolds as follows:
Replacement Set #1
(Customer claims unit is defective)Replacement Set #2
(Customer claims unit is damaged by carrier while unpacking)
Replacement Set #3
(Customer claims unit is damaged by carrier while unpacking)Sony claims this unit was fine
Replacement Set #4 FREE UPGRADE TO HX929
, (Customer claims unit is defective)
As a last resort Sony offers to give FULL REFUND
on replacement unit and still offers FREE REPAIR
of original out of warranty defective unit.
Sony is rewarded by customer bad mouthing company on forums and Facebook.
Customer tries to erase all traces of his ridiculous rants in order to sell HX929
on Craigslist at a profit.
You make the call...