Originally Posted by mes444
I'm curious, with both posters who have tvs displaying anomolies which are unacceptable to them: Why didn't you return your tv during the normal 30 day return period. Why keep a tv that bothers you, return it.
If you've kept it for longer than the return period, the manufacturer is within their rights to deny replacement. Warranties are for defects which make the tv unusable after the return period.
Originally Posted by AAcesUp
Well for me, I tried to return it after a week and the store said no. Only would they exchange it if a Panasonic tech came out did a report and Panasonic issued the order to replace it. I followed their procedure, the tech agreed there was an issue. But based on the techs photos Panasonic denied the request.
I am in the middle of trying to exchange. But TigerDirect wouldn't deal with me without a Sony ticket number (case number, support number). So I contacted Sony who denied my issue. I don't know for sure how it works, but odds are when I call TigerDirect back, they'll check that number, see Sony denied the problem and deny my exchange. I don't know. I will find out but, either way, I won't be using TigerDirect ever again. They tried to change it to no returns at purchase. Then, they tried to change the 30 day exchange to contact manufacturer. And the only way to find out terms of "their full 30 day warranty" is to send a prepaid envelope to their headquarters in Florida and they'll send it to you snail mail. Fortunately, I printed out copies of everything.
Ultimately, I was hoping to get an overall information dump on edge lit LEDs. I was able to find information about flashlighting and blooming prior to purchase, so wasn't surprised by it. I'm not 100% on the clouding and dirty screen thing, but I don't think I have that. I haven't found much, if anything, about any other anomalies, particularly what I'm seeing.
I would like to know if anyone has noticed blue tinge in the corners of their sets. Do you think it is a side effect of local dimming on edge-lit LED or do all edge-lit LEDs suffer this?
If many have it, then it's a unfortunately a standard thing to expect with the technology. If I'm the only one, I think it's fair to say it's likely a manufacturing defect. The problem is, I can't find anywhere or don't know where to find something that says what is normal. I realize manufacturers aren't going to put out a list of every little thing, so where else do you go?
I've also noticed that I can see the top edge LED strip as shadows when I put a solid color screen up, but I believe that is normal. It's something you would have to actually concentrate on to see during regular viewing and doesn't distract from viewing.
I realize, sadly, that you can't get perfection with the pace of new technology, but I like being an educated consumer. I feel there is a gap here and if LEDs are going to stick around, I'd like to make sure they are working right. At the least, someone who's shopping might stumble upon this thread and it could help them out.