Official 2012 Sharp LC-XXLE640U/XXC6400U - Page 46 - AVS Forum
Forum Jump: 
Reply
 
Thread Tools
post #1351 of 1375 Old 05-01-2014, 08:14 PM
Member
 
leroy lee's Avatar
 
Join Date: Apr 2008
Posts: 37
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 11
Quote:
Originally Posted by mathlal View Post

Same white spots behavior on my original set (lower left), got a BRAND new set in July (LC70C6400C)... but same white spots appeared last month.

Not sure how Sharp Canada will deal with it ghis time around !?

Willkeep you posted...

It's strange that it's happening in the same place on our sets. Wonder if it's something behind the panel in that particular area leading to these spots
leroy lee is offline  
Sponsored Links
Advertisement
 
post #1352 of 1375 Old 05-02-2014, 11:17 AM
Newbie
 
Orporter's Avatar
 
Join Date: Mar 2013
Posts: 11
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Interesting visit to Costco the other day. I was looking at the sharp demos that they had out and all of them had this problem. I can not believe that they would have these out on display. These were not minor problems but very easy to see, major problems. Sharp is now sending me a new 6500 after a lot of talking. At Costco the 6500 had this problem. I will wait and see what this new set brings. This is a problem that develops with time and is not there out of the box. It seems as though Sharp has a problem with this screen. Good luck with your TV.
Orporter is offline  
post #1353 of 1375 Old 05-14-2014, 07:38 PM
Member
 
mathlal's Avatar
 
Join Date: Feb 2009
Location: Québec, Canada
Posts: 18
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
No luck, my set is off warranty, oh well, guess we will live with the white spots !
mathlal is offline  
post #1354 of 1375 Old 05-14-2014, 10:39 PM
Advanced Member
 
indept's Avatar
 
Join Date: Feb 2007
Location: Deptford,Nj.
Posts: 720
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 13 Post(s)
Liked: 61
I have a Vizio E701i TV . I've read that Vizio uses Sharp panels and I'm on my 3rd set that is also developing white spots. Vizio tells everyone that this is rare although every store I go in the display has them. Does Sharp act like you're the first to come to them with this problem?
indept is offline  
post #1355 of 1375 Old 05-15-2014, 10:06 AM
Member
 
mathlal's Avatar
 
Join Date: Feb 2009
Location: Québec, Canada
Posts: 18
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Hi guys !

I'm sure this has been answered before, just can't seem to find it with the search tool (!)

With the LE6400U series, should I set the PS3 BD 1080p 24Hz output setting to ON or OFF ?




Does it make any difference at all watching blu-rays ?

Thanks !
mathlal is offline  
post #1356 of 1375 Old 05-15-2014, 10:43 PM
Newbie
 
Orporter's Avatar
 
Join Date: Mar 2013
Posts: 11
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Sharp must be aware of this. When I sent them pictures of my screen they sent out a refurbished set right away. I think some people are just living with it or are oblivious. Sharp has been very polite but are staying on message when I talk to them, no opinion, just the facts and what they can and can't do. I just can not get over that they have these sets out on display.
Orporter is offline  
post #1357 of 1375 Old 06-08-2014, 06:03 PM
Member
 
onyxbfly's Avatar
 
Join Date: May 2009
Location: Philadelphia
Posts: 128
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 30 Post(s)
Liked: 24
With all the complaints about the white lights and the number of returns I'm really surprised that their is not a class action lawsuit. It really is ridiculous. As long as a person is eligible to return it to the place they purchased it, it really isn't a big deal. The moment you are out of warranty and start having to take pictures then the madness begins.
onyxbfly is offline  
post #1358 of 1375 Old 07-27-2014, 08:57 AM
Member
 
perfectevolution's Avatar
 
Join Date: Aug 2006
Posts: 85
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 9 Post(s)
Liked: 19
So my TV has just developed the "white spots". It is a LC-70LE640U purchased back in October of 2012, so it is out of warranty. From reading threads on here and other AV forums the problem looks to be widespread. I have two questions that I couldn't really find answers for:

1. Is it repairable?
2. Has anyone gotten a repair or replacement after their warranty expired?

Thanks
perfectevolution is offline  
post #1359 of 1375 Old 07-27-2014, 08:36 PM
AVS Special Member
 
joe221's Avatar
 
Join Date: Aug 2001
Location: West Los Angeles, CA, USA
Posts: 3,469
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 24 Post(s)
Liked: 13
Quote:
Originally Posted by perfectevolution View Post
So my TV has just developed the "white spots". It is a LC-70LE640U purchased back in October of 2012, so it is out of warranty. From reading threads on here and other AV forums the problem looks to be widespread. I have two questions that I couldn't really find answers for:

1. Is it repairable?
2. Has anyone gotten a repair or replacement after their warranty expired?

Thanks
I'm seeing too many reports of the white spots including on the 650 series. I went with a SquareTrade EW so I'm not nervous. May I suggest you call Sharp and see how they handle the situation. Be nice and say you see from your research that this seems to be a recurring problem that has hit you. My last TV a Mits Diamond DLP had the DMD fail out of warranty AND my Best Buy EW. They knew the problem was chronic and split the repair, they sent the chip I paid the labor, both were about $200. When the set started to die again less than a year after that I got the Sharp.
Good luck!!

Joe in West Los Angeles, CA
joe221 is offline  
post #1360 of 1375 Old 07-28-2014, 08:49 AM
Senior Member
 
rjhseven's Avatar
 
Join Date: Feb 2002
Location: Arlington TN
Posts: 232
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 10 Post(s)
Liked: 11
My Sharp (one in question) has gradually developed a white "milky" looking picture. Now, I have to use Dynamic mode just to make it watchable. It was great with the CNET setting as modified by some suggestions on this forum. It is only 2 years old and I watch 4 hours a day average. Is this similar to what others are describing? Should I call Sharp?

Memphis Home Builder
rjhseven is offline  
post #1361 of 1375 Old 07-28-2014, 09:27 AM
Member
 
perfectevolution's Avatar
 
Join Date: Aug 2006
Posts: 85
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 9 Post(s)
Liked: 19
Quote:
Originally Posted by joe221 View Post
I'm seeing too many reports of the white spots including on the 650 series. I went with a SquareTrade EW so I'm not nervous. May I suggest you call Sharp and see how they handle the situation. Be nice and say you see from your research that this seems to be a recurring problem that has hit you. My last TV a Mits Diamond DLP had the DMD fail out of warranty AND my Best Buy EW. They knew the problem was chronic and split the repair, they sent the chip I paid the labor, both were about $200. When the set started to die again less than a year after that I got the Sharp.
Good luck!!
Good advise, and how I will proceed. I did call Sharp last evening and started the process. I'm waiting for my case email so I can send in pictures. I'm hoping they'll work with me on this.
joe221 likes this.
perfectevolution is offline  
post #1362 of 1375 Old 07-28-2014, 09:34 AM
Member
 
perfectevolution's Avatar
 
Join Date: Aug 2006
Posts: 85
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 9 Post(s)
Liked: 19
Quote:
Originally Posted by rjhseven View Post
My Sharp (one in question) has gradually developed a white "milky" looking picture. Now, I have to use Dynamic mode just to make it watchable. It was great with the CNET setting as modified by some suggestions on this forum. It is only 2 years old and I watch 4 hours a day average. Is this similar to what others are describing? Should I call Sharp?
This thread has some good pictures on the white dots issue: white speckles on sharp 650u series tv

I'm not sure if the "milky" picture is related or not. Part of the difficulty with these types of issues is that Sharp will ask for pictures, but it is hard to capture the problem in pictures. You can see it plain as day, but taking pictures that capture it is difficult.
perfectevolution is offline  
post #1363 of 1375 Old 08-08-2014, 10:56 AM
Member
 
perfectevolution's Avatar
 
Join Date: Aug 2006
Posts: 85
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 9 Post(s)
Liked: 19
A quick update to my TV situation.

I sent pictures to Sharp and they are offering me a newer model refurbished unit for what I consider a very reasonable price. So I am going forward with that offer. They do not have any reurbs in stock, so I will wait to see how quickly that gets filled. But in my opinion, Sharp has been very good to work with and very reasonable in their offered solution.

While I wait for an ETA on the refurb, I may check one other avenue that I hadn't though of initially, but most credit card purchases on electronics automatically extend the warranty. So, from my purchase time frame, I would still be under the credit cards extended warranty. Now that I know what Sharp is willing to do for me, I am likely to go through the process with the credit card company and see how that goes and what they are willing to do for me.

So all in all I am pleased with how things have gone and am hoping the final resolution goes smoothly as well.
perfectevolution is offline  
post #1364 of 1375 Old 08-08-2014, 05:46 PM
Advanced Member
 
Z-Mad's Avatar
 
Join Date: Sep 2012
Posts: 641
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 206 Post(s)
Liked: 217
Quote:
Originally Posted by perfectevolution View Post
A quick update to my TV situation.

I sent pictures to Sharp and they are offering me a newer model refurbished unit for what I consider a very reasonable price. So I am going forward with that offer. They do not have any reurbs in stock, so I will wait to see how quickly that gets filled. But in my opinion, Sharp has been very good to work with and very reasonable in their offered solution.

While I wait for an ETA on the refurb, I may check one other avenue that I hadn't though of initially, but most credit card purchases on electronics automatically extend the warranty. So, from my purchase time frame, I would still be under the credit cards extended warranty. Now that I know what Sharp is willing to do for me, I am likely to go through the process with the credit card company and see how that goes and what they are willing to do for me.

So all in all I am pleased with how things have gone and am hoping the final resolution goes smoothly as well.
If you are happy with that, certainly enjoy the next set once you get it. Personally, I just think it's BS (provided the TV is still under warranty) for Sharp to tell you "we'll give you a refurb, but we don't have one now, so wait with your defective TV until someone out there decides the TV is not good for them and returns it!!!" The fact that it will be a refurb alone means that someone had a reason to return it. I would have been firm in demanding that they fix the situation immediately, and if they don't have a refurb, then they should provide a new TV if they are not willing to come out and fix the current one. Anyway, that's just me; I don't mean to make you "unhappy" with the solution if you are ok with it
joe221 likes this.
Z-Mad is offline  
post #1365 of 1375 Old 08-08-2014, 06:15 PM
Member
 
perfectevolution's Avatar
 
Join Date: Aug 2006
Posts: 85
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 9 Post(s)
Liked: 19
Quote:
Originally Posted by Z-Mad View Post
If you are happy with that, certainly enjoy the next set once you get it. Personally, I just think it's BS (provided the TV is still under warranty) for Sharp to tell you "we'll give you a refurb, but we don't have one now, so wait with your defective TV until someone out there decides the TV is not good for them and returns it!!!" The fact that it will be a refurb alone means that someone had a reason to return it. I would have been firm in demanding that they fix the situation immediately, and if they don't have a refurb, then they should provide a new TV if they are not willing to come out and fix the current one. Anyway, that's just me; I don't mean to make you "unhappy" with the solution if you are ok with it
I am out of warranty by almost a year (TV was bought in October 2012 with 1 year warranty). If I was still in warranty I would certainly not be happy at all if that was their offer and agree with you 100%.
perfectevolution is offline  
post #1366 of 1375 Old 08-08-2014, 06:25 PM
AVS Special Member
 
joe221's Avatar
 
Join Date: Aug 2001
Location: West Los Angeles, CA, USA
Posts: 3,469
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 24 Post(s)
Liked: 13
Quote:
Originally Posted by perfectevolution View Post
I am out of warranty by almost a year (TV was bought in October 2012 with 1 year warranty). If I was still in warranty I would certainly not be happy at all if that was their offer and agree with you 100%.
And did you use an Amex or other warranty extending card. Please say Amex...

Joe in West Los Angeles, CA
joe221 is offline  
post #1367 of 1375 Old 08-08-2014, 06:36 PM
Member
 
perfectevolution's Avatar
 
Join Date: Aug 2006
Posts: 85
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 9 Post(s)
Liked: 19
Quote:
Originally Posted by joe221 View Post
And did you use an Amex or other warranty extending card. Please say Amex...
Bought on a Master Card so I do have an extended warranty to October 2014. I'm in process of gathering the paperwork and I'll see what MC will do.
joe221 likes this.
perfectevolution is offline  
post #1368 of 1375 Old 08-08-2014, 11:08 PM
Advanced Member
 
Z-Mad's Avatar
 
Join Date: Sep 2012
Posts: 641
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 206 Post(s)
Liked: 217
Quote:
Originally Posted by perfectevolution View Post
I am out of warranty by almost a year (TV was bought in October 2012 with 1 year warranty). If I was still in warranty I would certainly not be happy at all if that was their offer and agree with you 100%.
Got ya... That makes more sense now... So how does the Master Card extended warranty work? Before Sharp sends you some random refurb, maybe you are eligible to get an equivalent new set? I have never used the credit card warranty, but would be interested to know how it works in this case. Do share if you don't mind and good luck
Z-Mad is offline  
post #1369 of 1375 Old 08-25-2014, 02:36 PM
Newbie
 
LT73's Avatar
 
Join Date: Oct 2009
Location: Canada
Posts: 4
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
My Amazon.com Review: August 25th 2014

I purchased a Sharp LC-70LE650U, to replace a 5 year old Panasonic Plasma TC-P65S1. I loved the picture on my Panny, but my living room is too bright, and I was always frustrated with screen glare.

When I got my new Sharp setup, my heart sunk when I saw the picture. My friend and I (both audio-video nuts) were shaking our heads trying to imagine how Sharp could release a product with such horrible factory defaults. I tried to convince myself not to get too excited, as I was already aware of this fact from reading comments/reviews. That said, I was hoping people were just exaggerating. They weren’t.

Next, I configured the video parameters using popular CNET calibration settings, as I figured this would serve as a good starting point:

AV Mode: Movie
OPC: Off
Backlight: -6
Contrast: +30
Brightness: 0
Color 0:
Tint 0
Sharpness 0
--Advanced Menu
CMS -Hue
R: -3, Y: 0, G: 0, C: 0, B: 0, M: 0
CMS -Saturation R +4 Y -1 G -4 C 0 B 0 M 0
C.M.S. -Value
[all zero]
Color Temp: greyed out
10 point setting: On
+1: 0, 0, 0
+2: +12, +3, 0
+3: +15, +11, +2
+4: +2, -2, -3
+5: +1, +1, -1
+6: +1, +1, 0
+7: +2, -2, -4
+8: -7, -1, -6
+9: +4, 0, -2
+10: -5, 0, 0
Motion Enhancement Off
Active Contrast Off
Gamma Adjustment -2
Film Mode Std
Digital Noise Reduction Off
Monochrome Off
Range of OPC Max +16
Min -10
---------------
I popped in a BluRay - The Powerful Oz - which provides a lot of color, and thus would give me a good sense for what this TV was capable of color-wise. The CNET settings helped settle things down a bit, but reds were still way overblown. I wish I were exaggerating. I was very close to bringing the TV back.

Alas, I figured I would give it one last try. Despite my concerns with doing so, I adjusted the CMS –Saturation parameter to -25 (Max of -30). It seems crazy to me that I would have to go to this extent, but it was absolutely necessary. I put popped in another Blu-Ray - Inception - and to my relief, reds were no longer making my eyes bleed. The starlet in the film wears a burgundy-red coat, and the coat looked perfect. I can only hope this is something that won't get worse.
--------------
Once I did the above, the picture actually looks very nice. Blacks are deep for an LCD panel, and colors are rich. This TV is capable of a bright picture, which when coupled with the (semi) Matte finish of the screen resulted in a big improvement over my old plasma, which was essentially unwatchable in my living space.
--------------
One last thing worth mentioning – I did see the lip sync issue people are talking about right before I went to bed. I saw it while using my Roku as the source. I don’t know what resolved it (cannot recall), but the problem disappeared, and never reappeared last night.
--------------
OK all, I’ll post an update once I get a Disney WOW calibration disc, and really put the TV through it’s paces.

Best of Luck!
LT73 is offline  
post #1370 of 1375 Old 11-12-2014, 08:28 AM
Newbie
 
RIZAMAN's Avatar
 
Join Date: Sep 2012
Posts: 9
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 10
Greetings all. Had my LC-52LE640u since Sept 2012.

Done some searching on this but have found nothing - if I have missed it apologies in advance.

Every now and then I get an intermittent black screen (symptom looks like signal loss) through HDMI 1. When it does occur it happens at a frequency of a few times per minute. It happened prior to acquiring my HTS (Denon AVR-S700W) when I had my STB running directly to the TV via HDMI 1. Cable box is a Motorola rgn200n.

I also happens currently with all devices going through the HTS receiver, in turn connected to the TV via HDMI 1. It will occur when I am viewing with the Denon powered on, and while I am viewing with the Denon powered off (via stand-by pass-through).

Also noting as it occurs the TV will display the signal recognition icon in the upper RH corner "HDMI 1, 1080" each time the picture comes back. There does no seem to be a pattern or reason that I have been able to discern.

Initially I thought it might have been an HDMI handshake issue.

Any thoughts thanked in advance.

-Best,

-R
RIZAMAN is offline  
post #1371 of 1375 Old 11-12-2014, 08:42 AM
Senior Member
 
gimpy's Avatar
 
Join Date: Oct 2002
Location: Arizona
Posts: 364
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 21 Post(s)
Liked: 13
Quote:
Originally Posted by RIZAMAN View Post
Greetings all. Had my LC-52LE640u since Sept 2012.

Done some searching on this but have found nothing - if I have missed it apologies in advance.

Every now and then I get an intermittent black screen (symptom looks like signal loss) through HDMI 1. When it does occur it happens at a frequency of a few times per minute. It happened prior to acquiring my HTS (Denon AVR-S700W) when I had my STB running directly to the TV via HDMI 1. Cable box is a Motorola rgn200n.

I also happens currently with all devices going through the HTS receiver, in turn connected to the TV via HDMI 1. It will occur when I am viewing with the Denon powered on, and while I am viewing with the Denon powered off (via stand-by pass-through).

Also noting as it occurs the TV will display the signal recognition icon in the upper RH corner "HDMI 1, 1080" each time the picture comes back. There does no seem to be a pattern or reason that I have been able to discern.

Initially I thought it might have been an HDMI handshake issue.

Any thoughts thanked in advance.

-Best,

-R
Hand shake issue was my first thought. I would change the cable, maybe, and also make sure that when you turn everything on, start with the display (tv) first, then your receiver, then your source. Turn every thing off in the reverse order, if you are not already doing that.
gimpy is offline  
post #1372 of 1375 Old 11-12-2014, 10:48 AM
Newbie
 
RIZAMAN's Avatar
 
Join Date: Sep 2012
Posts: 9
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 10
Yep - rotated cables - even bought a new one to make sure. Did full power cycle permutation/combinations as well. Power-up ordering also per your recommendations. A mystery indeed, and it'll operate normally for an indefinite amount of time.

The last time it happened was this past Sunday, football and movies all day with the fam it started near the end of the day's run. Also noticed I had a USB stick mounted. Perhaps it was somehow auto-switching back and forth between USB Media and HDMI 1. Just a thought.

Next time it happens will switch to HDMI 2-4 to confirm it's isolated to HDMI 1. (I have an optical cable for back up in case I need to live without ARC).

Thanks for the words, sir.
RIZAMAN is offline  
post #1373 of 1375 Old 11-16-2014, 05:33 PM
Senior Member
 
david8613's Avatar
 
Join Date: Jan 2002
Location: bloomfield nj
Posts: 437
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Liked: 11
I have an earlier model sharp lc-70le733u 70". I would like to use it as switcher, my soundbar doesn't have enough hdmi ports to use it as a switcher. I wanted to know if the sharp can truly pass the dolby digital signal via arc? I picked up a new vizio 54" 5.1 sound bar and my bar's little dolby digital logo is not lighting up when receiving the signal from arc enable hdmi port. I have a ps4 and and cable box.

Last edited by david8613; 11-16-2014 at 05:38 PM.
david8613 is offline  
post #1374 of 1375 Old 11-17-2014, 06:59 PM
Newbie
 
hhhmu's Avatar
 
Join Date: Sep 2013
Posts: 4
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Hey all it's been quite a few months since I've posted in this topic. I've had my TV, the 70 inch version as posted above people have had some "white spot" issues with. Fortunately for me, my tv is still under warranty until March 31, 2015. Can someone please provide me with information on what they did to contact Sharp? Did you email? Call? Go online? I'd really appreciate it if someone could help me directly the route I need to go, especially those that have had good results with Sharp.

Also, in the last 3 months (this football season) I've noticed the ONLY problem my TV has is a blurry football. I use mostly Z-Mad's settings in all my settings. However, no matter which setting I use the football is still very blurry in flight on passes. It was not like that until the last 3 months. Last football season it was fine and had no blur on it at all? Would of something reset on my settings or is there any way to counter this?

Thanks!!
hhhmu is offline  
post #1375 of 1375 Old 11-23-2014, 11:09 PM
Newbie
 
SweetDoug's Avatar
 
Join Date: Sep 2010
Posts: 12
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Liked: 10
'
'
'
If you used a credit card, like VISA, they tack on an extra year warranty after the company's.

SD
SweetDoug is offline  
Reply LCD Flat Panel Displays

Tags
Sharp , Sharp Aquos Lc52le640u Led Hdtv , Sharp Aquos Lc60le640u 60 Inch Led Hdtv , Sharp Lc70le640u 70 Inch Led Tv
Gear in this thread

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off