Originally Posted by Stefanhvt
We can also approach it from another way,
We as customers should be well informed by ourselves before we purchase a product. It's maybe a sort of arrogant thinking from a consumer that the creator of what kind of product whatsoever should always share all their details with the customers. If you would compare in to the food industries by example, then you see that for example secret recipes are very common. I know the comparison is preposterous, but we maybe should reconsider the assumption that it's normal for a manufacturer to launch a product while sharing all the details of their product.
Maybe they have a right to be a sort of mysterious ?
For example the Micro Ultimate Dimming future. If Samsung says the tv has it, they are not lying, even if they combine it with another sort of dimming. It's our own responsibility as a consumer to first investigate how such a function works, how it is applied, if it works in conjunction, and if it may be a scam or not. Maybe this is something to take in consideration before we collectively point our finger at Samsung. Don't get me wrong. I want the Micro Ultimate Dimming future to become clear also, and I want at least an good informed answer from Samsung about it.
But maybe we should consider to look at it from a slight different perspective ..
By this logic what you're suggesting is that these very complicated and expensive devices are perfectly okay being released with issues, as well as it being perfectly okay that we as the consumer have no idea actually how it works or how to use it?
These sets have a multitude of settings and a "on" setting here and an "off" setting there can have a significant effect on how it looks. I think since we're the ones paying for these sets, we should know how best to use it. The owners manuals that are included with these things are a joke, including the built-in help file, and does nothing really to explain how the settings actually impact the image. And if we are being marketing a specific feature (micro-dimming for example) then we should certainly know what it is we are paying extra money for.
And they are lying about the sets having micro-dimming - because movie mode doesn't have micro-dimming and neither does any 3D mode. Yet we are not told this at all. We have to just figure it out for ourselves. If I knew back when I was shopping for an LED that micro-dimming was not even available in 3D or in the mode I was most likely to use (movie), I would not have bought the 7500 - the 7100 would have been just fine. I paid extra for micro-dimming pro, because Samsung tells us that it is better. Yet it isn't even available for most of my viewing.
We have every right to know the truth about the features in these sets.
And we have been discussing these issues for months here, and nobody yet really knows what micro-dimming does or when it does it - hell, we had to confirm through Samsung ourselves a few weeks ago that movie mode doesn't even use micro-dimming, and it was Nitra that first suggested that. I didn't know 3D mode didn't use it until I figured it out for myself. If after all this time we're still confused here over micro-dimming, CE-Dimming, auto-dimming, shadow detail, etc. - then how are we to be expected to do our research before we buy? Samsung tells us nothing, and we stumble through the forums comparing notes and figuring it out for ourselves. That ain't right.