Damage to HDTV by technician - Page 2 - AVS Forum
Forum Jump: 
Reply
 
Thread Tools
post #31 of 40 Old 04-17-2012, 03:32 AM
Senior Member
 
RollTide2011's Avatar
 
Join Date: Oct 2011
Posts: 400
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Liked: 27
Cable Co. Should replace TV it just takes a little while for the wheels to get rolling, stay in touch with the supervisor also I would follow up with a letter to the KMA GM and also a letter to the corp. Office. Be prepared they will expect you to give them the damaged TV in exchange for the replacement.
RollTide2011 is offline  
Sponsored Links
Advertisement
 
post #32 of 40 Old 04-17-2012, 08:12 AM
EG3
Senior Member
 
EG3's Avatar
 
Join Date: Jan 2010
Posts: 317
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 17
Quote:
Originally Posted by Ross Ridge View Post

No, LCD panels used in TVs use glass substrates. The outer protective layer of the TV probably made of plastic, but the panel itself is largely made of glass.

Your right. I should have said "no exposed glass".
Thanks for the correction.
EG3 is offline  
post #33 of 40 Old 04-17-2012, 11:07 AM
Member
 
wrooster's Avatar
 
Join Date: Feb 2012
Posts: 41
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 12
Quote:
Originally Posted by gregzoll View Post

No, because I have worked with wire and using dykes, there is no way that a cut bit will fly fast enough to do any kind of damage from a distance, unless the person was standing right up against the set, and holding the wire within six inches or less when making the cut. Even then, there is not enough force to chip the glass.

Where did you get the idea that it was a cut bit of wire which hit the glass?

Wrooster
wrooster is offline  
post #34 of 40 Old 05-03-2012, 08:37 AM - Thread Starter
Newbie
 
CrashPush's Avatar
 
Join Date: Feb 2012
Location: New York
Posts: 10
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
The cable company finally got back to me yesterday. They will have a check for the full amount of the set by next week. The cable company is doing it right and me and my family are very happy.

Now the only problem left is they that left out the tax on the amount of the television.

If the set was six months to a year old I wouldn't care about the tax. But the TV was 2 weeks old when it got hit and I think that the tax should be included with the cost to get the replacement.

I left him a message and awaiting a call back from the supervisor to discuss it further.
CrashPush is offline  
post #35 of 40 Old 05-03-2012, 08:44 AM
AVS Special Member
 
jbug's Avatar
 
Join Date: Feb 2004
Location: Chicago
Posts: 3,554
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 15 Post(s)
Liked: 40
Good to hear your cable company is being the man. I hope you get the taxes also. Are you going to get the same TV?
jbug is offline  
post #36 of 40 Old 05-03-2012, 09:21 AM - Thread Starter
Newbie
 
CrashPush's Avatar
 
Join Date: Feb 2012
Location: New York
Posts: 10
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by jbug View Post

Good to hear your cable company is being the man. I hope you get the taxes also. Are you going to get the same TV?

Yes we would like to get the same set if we can. Haven't checked if they're still in stock yet.
CrashPush is offline  
post #37 of 40 Old 05-03-2012, 09:29 AM
AVS Special Member
 
jbug's Avatar
 
Join Date: Feb 2004
Location: Chicago
Posts: 3,554
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 15 Post(s)
Liked: 40
Quote:
Originally Posted by CrashPush View Post

Yes we would like to get the same set if we can. Haven't checked if they're still in stock yet.

If not, once you get that check you will be a free agent (lol) and can move up to the 2012 E series or shop other brands.
jbug is offline  
post #38 of 40 Old 05-03-2012, 01:58 PM
AVS Addicted Member
 
Ratman's Avatar
 
Join Date: May 2002
Location: Collingswood, N.J.
Posts: 14,255
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 74 Post(s)
Liked: 235
What about the "damaged" set? Are they taking it or letting you keep it?
If you can keep it... there's your sales tax (plus more).
Ratman is online now  
post #39 of 40 Old 05-03-2012, 02:25 PM
Advanced Member
 
sytech's Avatar
 
Join Date: Nov 2011
Posts: 967
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 41 Post(s)
Liked: 112
I doubt it is coming out of the cable companies pocket, but through their insurance carrier. If it was a new car that was totaled, they would take possession of the total car and give you a check for full replacement value. Thirty-two states require car insurance companies to pay for the sales tax after you replace your crashed vehicle with a new or used one, but even then they often conveniently leave it out until they are sued for it.
Then they take the totaled car to a salvage auction and recoup what the can. They also can offer you to keep the damaged car with a lesser payout, to do what you wish.
I would think the insurance carrier would let you keep the TV and still pay full replacement value, but will need to be sued for the tax. Hopefully, they will see it your way and pay the tax as well.
sytech is online now  
post #40 of 40 Old 05-03-2012, 02:26 PM
Member
 
Gregck's Avatar
 
Join Date: Mar 2012
Posts: 111
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 12
Hopefully the cheque they send you is over what you paid for it, i believe the cost on almost all the samsung sets went up recently because of their new pricing plans.

Congrats on getting them to send you the cash. Ask them to send another cheque to cover the taxes and you should be good to go!

If you are worried about taxes, you could buy online, most online retailers won't charge tax unless you live in their state.

Good luck!
Gregck is offline  
Reply LCD Flat Panel Displays

User Tag List

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off