The *OFFICIAL* 2012 Samsung EH4000/EH5000/EH5300 Owner's Thread... - Page 55 - AVS Forum | Home Theater Discussions And Reviews
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Old 09-08-2013, 11:07 AM
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That got it. Maybe the instruction to start in standby should have come first?

Getting to the service menu for UE32EH5000: From standby, press INFO MENU MUTE POWER

My option line reads: "32R6AF0D,EU_UK,5000,NONE"
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Old 09-08-2013, 01:27 PM
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Quote:
Originally Posted by crashbot View Post

That got it. Maybe the instruction to start in standby should have come first?

Getting to the service menu for UE32EH5000: From standby, press INFO MENU MUTE POWER

My option line reads: "32R6AF0D,EU_UK,5000,NONE"

yeah, I omitted that without realizing it

R means AUO A-MVA panel (which is the 2nd best overall IMO)

UN46EH6030 Calibration/Settings
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Old 09-09-2013, 03:08 PM
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Quote:
Originally Posted by jim480 View Post

I just bought the Samsung UN50EH5000 and VIZIO S4251w-B4 5.1 soundbar. If I plug my ps3 into the TV and then connect the soundbar to the tv via optical cable, will I get 5.1 sound? I read that most TVs will downgrade the audio to 2ch, does the EH5000 do that?

Yes, it does downmix the audio to 2 channels, in that case.

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Old 09-11-2013, 01:31 AM
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Hey there!
I have got a dead unit here: Samsung UE32EH4000WXZG. The mainboard doesn't work as it is supposed to. It is really dead, no standby light. Just wanted to ask if anybody has ever heard of a service manual throughout the internet. Searched for hours, but didn't find anything.
Any suggestions? Thanks in advance!
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Old 09-11-2013, 05:20 AM
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Maybe just a blown fuse?
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Old 09-12-2013, 04:31 PM
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Hey everyone - I have the UN32EH5300 and after 10 months all three HDMI ports seem to be busted. One is grayed out no matter what, and the other two are select-able but show "no signal"

Just tried using different HDMI cables, switching ports, etc., and no luck

Very frustrating....and since one port is always grayed out and the other two are still select-able I'm still trying to find a way to get this working. One by one they stopped functioning, one every 3-4 months
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Old 09-13-2013, 12:16 AM
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Why would you want to work around this problem? It seems a clear case of "take it back" to me.
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Old 09-22-2013, 08:15 PM
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I'm in the market for a UN32EH4003. Ideally, one touting a Samsung S-PVA panel. I've called various local retailers to see if one might have the elusive "Txxx" model. Not only have I come up dry, but every retailer's version code has been completely alien to anything I've found in this thread.

They are:

GD05
RH04
DH08

I don't believe any of the stores have demo units on display which I could use to access the service menu and take a closer look. Likewise, I would not have time to buy and test them at home before Friday, which is when one retailer's sale ends that I could use to pricematch at any of them.

Does anyone have any information on these panel version codes?
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Old 09-22-2013, 10:25 PM
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I've never seen those codes before. Are you sure the retailer knows where to find the version number?
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Old 09-22-2013, 11:19 PM
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The instructions were clear, each code was given by a different retailer, and each follows the same format as the other version codes mentioned in this thread: two letters followed by a two-digit number not far incremented from 01. I can't be entirely sure as I didn't see it with my own eyes, but I'm confident.
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Old 09-23-2013, 08:48 AM
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Quote:
Originally Posted by Otto Pylot View Post

I've never seen those codes before. Are you sure the retailer knows where to find the version number?

they could be valid codes as I myself have seen strange ones on the EH 4 series (like Exxx)

UN46EH6030 Calibration/Settings
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Old 09-23-2013, 08:50 AM
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Quote:
Originally Posted by Anonym00se View Post

I'm in the market for a UN32EH4003. Ideally, one touting a Samsung S-PVA panel. I've called various local retailers to see if one might have the elusive "Txxx" model. Not only have I come up dry, but every retailer's version code has been completely alien to anything I've found in this thread.

They are:

GD05
RH04
DH08

I don't believe any of the stores have demo units on display which I could use to access the service menu and take a closer look. Likewise, I would not have time to buy and test them at home before Friday, which is when one retailer's sale ends that I could use to pricematch at any of them.

Does anyone have any information on these panel version codes?

Quote:
Originally Posted by Anonym00se View Post

The instructions were clear, each code was given by a different retailer, and each follows the same format as the other version codes mentioned in this thread: two letters followed by a two-digit number not far incremented from 01. I can't be entirely sure as I didn't see it with my own eyes, but I'm confident.

the problem is even if those codes are valid (and they might be), most are not familiar with them and so your best bet is to ask other owners of the EH4000 and EH4003 to see what codes they have and what those codes translate to in the SM

UN46EH6030 Calibration/Settings
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Old 09-23-2013, 10:35 AM
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Quote:
Originally Posted by PlasmaPZ80U View Post

they could be valid codes as I myself have seen strange ones on the EH 4 series (like Exxx)

Wow. The tv mfrs sure seem to make it harder and harder to determine panel types. Sounds like somebody should go to BB or wherever the new tv's are on display and start doing the loupe test, noting the pixel structure/version number, and start keeping track.
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Old 09-23-2013, 04:16 PM
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Quote:
Originally Posted by Otto Pylot View Post

Wow. The tv mfrs sure seem to make it harder and harder to determine panel types. Sounds like somebody should go to BB or wherever the new tv's are on display and start doing the loupe test, noting the pixel structure/version number, and start keeping track.

I think they don't want certain panel types selling better than others or too many returns based on panel type. Essentially, they don't want consumers to know about the panel lottery and/or base purchasing decisions on it. The 'all panels are made to meet the same specs' spiel fits here perfectly. It's better for business when customers buy their TVs based on spec sheets and feature lists (designed by marketing for marketing purposes), not technical details like LCD Matrix/Panel Type. The only LCD maker that I recall specifying panel type is Panasonic with their IPS models and most of those don't review well compared to their plasma lineup.

So, the more codes they can use and the more they can change those codes from 'known' ones the less likely the informed consumer is to be able to choose a panel type they like and make sure they actually get it (at least while in the store looking at a closed box). I know this sounds pretty cynical but I think the whole 'panel lottery' is a deceptive practice that makes finding a good LED/LCD more of a trial and error process than simply choosing the LCD tech you prefer and buying that directly (and kudos to Panasonic for doing that with their IPS equipped LED-LCDs).

UN46EH6030 Calibration/Settings
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Old 09-23-2013, 04:52 PM
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^^^^^^ I agree.
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Old 09-27-2013, 08:21 AM
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Hi. I want to know what is the RESPONSE TIME for my monitor Samsung UA40EH5000R? the website did not specify it.

 

Also in the website it states there 100hz Clear motion rate.. Is it the same with REFRESH RATE?

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Old 09-27-2013, 09:08 AM
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Quote:
Originally Posted by rvyapmd View Post

Hi. I want to know what is the RESPONSE TIME for my monitor Samsung UA40EH5000R? the website did not specify it.

Also in the website it states there 100hz Clear motion rate.. Is it the same with REFRESH RATE?

Response time is measured in ms. 8ms or lower is usually considered acceptable for gaming (or at least is used to be). Refresh rate is usually given in hz. It is entirely up to the mfr as to whether they want to test and state the response time of their panels. Remember, these are televisions, not computer monitors. There are methods out there for determining the response time of your tv but unless someone has done that, and posted the information, you'll have to determine that yourself. Response time can also be tied to panel type so you need to factor that in as well.
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Old 09-29-2013, 02:26 AM
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Here's my issue, couple days ago my UN46EU5000 went black... Not completely, if I get real close, like 5"-6" I can see the picture. This a common problem? Can I fix this, if so what do I need?

Thank you all in advance, any help is greatly appreciated!
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Old 09-29-2013, 03:52 AM
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Quote:
Originally Posted by ccvi View Post

Here's my issue, ...
Seems like a LED Backlight power problem, try pull off the powercord for 5 minutes from tv, this will reset the tv standby mode.
Set TV Backlight to max., give some ticking/kocking at the sides and back of the tv or open up the tv to detect/search for lose cable/connection of the Led backlight.
Otherwise there's defect in the backlight driver/powersupply/board.
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Old 09-29-2013, 08:44 AM
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For those curious, here's the final list of version codes for the UN32EH4003 I found available in my region of southern Ontario:

DH01
DH03
DH04
EH01
GD05
RH04

I expect the DH08 I mentioned earlier was misread or misheard and isn't in the mix.

With so little information on any of them I nabbed one at random and ended up with a GD05. It's largely what I was hoping for and expecting, with the additional benefit that the ghosting I've observed on earlier Samsung panels is gone or at least reduced to invisibility but with the disappointments of purplish blacks and a pathetic viewing angle. In particular, the vertical viewing angle is atrocious; at a distance of ~10 feet and at approximate eye level with the panel simply sitting up slouching down causes stark shifts in color at the top and bottom of the screen. The horizontal viewing angle wins no praise either, but isn't so noticeable once I've settled. It's enough of a fault that I'm fairly certain I'll return the set.

Here's a shot from the SM, if anyone's curious.



Any guesses as to the B in 32B6A1HD?
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Old 09-29-2013, 05:09 PM
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Hi Guys,

I've recently purchased a Samsung UN40EH5050F from an open box store (I know, I know), and I seem to be having some troubles with it. Before I take it back, I thought I'd run the issue by you lot.

From day one, the picture was overwhelmingly green, and yellows didn't look right at all. They looked very sickly; quite gross, really. After a month of constantly tinkering, I just cannot get the colour to appear correctly. I'm no master at calibration, but I was able to dial in my seven year old sony bravia nearly perfectly (for my tastes). I've managed to improve the picture on my Samsung, but in the end, I'm unable to get over the fact that everything just looks off. While not as prominent, everything still has a green hue to it, and the yellows are still pretty gross. Even the reds are funky now.

Is there any hope for this set? Any ideas on what might be happening here?

Thanks in advance!

Edit: I've tried different cables and both HDMI ports. Same issue. I'm using the PS3 as my main source, but it also happens on cable programming.
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Old 09-30-2013, 11:47 AM
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I recently purchased a 32F5000, and pretty quickly I noticed the blue/purple ghosting issues mentioned earlier.
After reading up about it I checked the service menu, -and you guessed it- my TV has a Sharp panel.

Is there anyway to fix this issue or am I stuck with it?

This is my first Samsung TV and I'm pretty dissapointed, especially after reading a couple of lofty reviews of this particular model.

The ghosting issue isnt faint or mild, I'm surprised that Samsung allowed such flawed TV's on the market.
I've never seen such severe ghosting issues with modern LCD's before, not even with crappy TN panels.

Eh, I'm not sure sure what to do now, I don't think calling Samsung and explaining the issue will do much good, they will probably go through some dumb script and tell me to check my cables rolleyes.gif

Going back to the store and asking for a replacement is a gamble as well, probably will end up with the same crap.
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Old 09-30-2013, 02:37 PM
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Quote:
Originally Posted by Razenko View Post

I recently purchased a 32F5000, and pretty quickly I noticed the blue/purple ghosting issues mentioned earlier.
After reading up about it I checked the service menu, -and you guessed it- my TV has a Sharp panel.

Is there anyway to fix this issue or am I stuck with it?

This is my first Samsung TV and I'm pretty dissapointed, especially after reading a couple of lofty reviews of this particular model.

The ghosting issue isnt faint or mild, I'm surprised that Samsung allowed such flawed TV's on the market.
I've never seen such severe ghosting issues with modern LCD's before, not even with crappy TN panels.

Eh, I'm not sure sure what to do now, I don't think calling Samsung and explaining the issue will do much good, they will probably go through some dumb script and tell me to check my cables rolleyes.gif

Going back to the store and asking for a replacement is a gamble as well, probably will end up with the same crap.

can you exchange it for another panel type? preferably a Txxx (Samsung S-PVA)?

UN46EH6030 Calibration/Settings
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Old 10-01-2013, 10:47 AM
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Quote:
Originally Posted by PlasmaPZ80U View Post

can you exchange it for another panel type? preferably a Txxx (Samsung S-PVA)?

How am I supposed to do that?

The only way to check the panel type is to go into the service menu as far as I know.
Unless you can somehow discover the panel type by serial number, since thats the only thing thats printed on the box (and the type model type, e.g. 32F5000AW).

Can't really expect to go to the store and have them unbox a bunch of them and test them all smile.gif.

So as I've said before, trying to exhange the TV is a crapshoot, I might get lucky and end up with a different panel, or I could keep getting the same Sharp crap over and over again.
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Old 10-01-2013, 12:34 PM
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Quote:
Originally Posted by Razenko View Post

How am I supposed to do that?

The only way to check the panel type is to go into the service menu as far as I know.
Unless you can somehow discover the panel type by serial number, since thats the only thing thats printed on the box (and the type model type, e.g. 32F5000AW).

Can't really expect to go to the store and have them unbox a bunch of them and test them all smile.gif.

So as I've said before, trying to exhange the TV is a crapshoot, I might get lucky and end up with a different panel, or I could keep getting the same Sharp crap over and over again.

Panel types are listed on the outside of the box under the model number on a sticker/label.
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Old 10-01-2013, 12:56 PM
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Quote:
Originally Posted by staknhalo View Post

Panel types are listed on the outside of the box under the model number on a sticker/label.

Exactly. I believe it says " version: xxxx" or something like that. At a brick and mortar store, the salesperson can go into the back and check for you. That's how I got mine. Online is a total crapshoot because no one is going to check the warehouse for you.
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Old 10-03-2013, 05:00 PM
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Does anyone know if the UN50EH5000 supports CEC?
I have a Rainshadow CEC adapter but I can't seem to get the TV to respond to any commands. Wonder if anyone has CEC experience on these.

Thanks
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Old 10-04-2013, 01:09 PM
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I thought CEC went the other way: TV passes on commands to a DVD (or whatever) via HDMI, not the other way around.
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Old 10-04-2013, 01:55 PM
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I believe that CEC is bi-directional and goes by a number of different names (Anynet +, SimpLink, etc) depending on the mfr. Smooth implementation seems to be hit and miss at times though. I just use a Harmony remote to control my devices and don't even bother with CEC.
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Old 10-06-2013, 05:42 PM
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Recently bought the UE42F5000 from Curry's (UK).

Not sure which panel mine uses. I have been into the service menu and found Type: 42R6AF0S

I don't know at all what this means... Whether it's an AMVA or an SPVA...? Neither do I know who supplied the panel- whether it was Samsung, AUO, Sharp etc etc..

Can anyone confirm please?

My concern originally grew from when I first witnessed a fast moving image. it seemed unclear to me. But my biggest concern is the faint appearance of 2 darkish looking vertical lines ( black in color, but faint) from top to bottom of the screen. The first is about 1/3rd the way across (horizontally) and the other is 2/3rds across. There are also other smaller lines as well at various places across the screen. Again, they're faint, fainter than the main 2, but their still present nonetheless. They are also vertical.

Hard to describe.. But I think these are what you might refer to add 'dirty screen effect'? (DSE)

If you look very closely when there is nothing but black on the screen (TV on) it looks like quote an organised shape, like a matrix or something). Which leads me to think it's not a defect but maybe a problem with the production method that causes this? Or maybe.... It's just a symptom of a non-SPVApanel? Honestly I wouldn't know! -- I don't know which one I have!

It's most noticeable in panning shots.

Can anyone help please?

UPDATE:
I've updated this post to include photo & video demonstrating the problem.



YOUTUBE LINK:
https://www.youtube.com/watch?v=H1fvjaBBCfg&feature=youtube_gdata_player

It's hard to demo this kind of problem without having 'eyes-on', but I hope this helps, it is much more visible on the video I've uploaded.
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