KDL55EX720 Random Reboots - AVS | Home Theater Discussions And Reviews
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Old 05-23-2012, 04:34 PM - Thread Starter
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I just purchased a KDL55EX720 less then a year ago....
Now the Tv is rebooting on its own, at random times.

Does anyone have the same problem ?
Is this a known issue ?
Can it be fixed ??

Thanks!
Matthew
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Old 07-10-2012, 03:57 PM
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Mine's doing it too. Did you find a solution?
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Old 07-10-2012, 09:16 PM - Thread Starter
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No... I'm waiting for the next firmware update. Maybe that will fix it.

I havn't had many reboots lately.... its just a very strange issue.
I wish Sony would get their ass in gear and fix the issue !!!
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Old 07-11-2012, 12:12 PM
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Yes many people (me included) have reported the same issue in the EX720 thread. It occurred since the last 2-3 firmware updates. I'm about to give Sony a call soon.
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Old 07-12-2012, 07:10 AM - Thread Starter
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Quote:
Originally Posted by The Main Event View Post

Yes many people (me included) have reported the same issue in the EX720 thread. It occurred since the last 2-3 firmware updates. I'm about to give Sony a call soon.

Just had another reboot last night..... I'll probably give them a call also.
Get the name of the person you talk to... I'll try to talk to the same person.

I hope its just a firmware issue, and not a hardware issue !!
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Old 07-17-2012, 06:38 AM - Thread Starter
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New firmware just came through... PKG4.009AAA

Hopefully that will clear up these reboots !
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Old 07-25-2012, 03:58 PM - Thread Starter
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I just had a reboot.... the latest firmware does NOT fix the reboot issue !!
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Old 11-10-2012, 06:27 PM
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having the same issue here but mine still under warranty until feb of next year, i called them but i need to setup a time for them to come and look at it.
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