A UK user here looking into buying the LM960V as it is named over here, (your LM9600) but have been made weary due to the 1080p24fps bug that has been mentioned numerous times, I only use my TV's for blu ray movies. I have just been in a live chat session with LG customer services and Calum, my point of contact, said that the 1080p24fps issue has been fixed in the UK, he could not comment on sets in other countries. Here is the chat so you can see for yourselves:
Time of chat: 7/16/2012 9:36:15 AM
Length of chat: 00:17:11
Your name: Callum Alexander
Chatted with: TV, Monitors, AV and IT Support
9:36 AM TV, Monitors, AV and IT Support: Hello, Callum Alexander. Can I help you with anything today?
9:36 AM Callum Alexander: Hi
9:37 AM Callum Alexander: I have been reading about your LM960V television and have noticed many peope complaining about an issue with it not being able to play back 1080p24fps material without motion blur
9:37 AM Callum Alexander: is this a problem that can be fixed, or are the TV's faulty?
9:38 AM TV, Monitors, AV and IT Support: There has been an update released for this.
9:38 AM Callum Alexander: Can you confirm that the problem has been fixed? And please, before you comment further, know that I will be posting my findings on forums and printing a copy off for myself.
9:40 AM Callum Alexander: So can you confirm that the update you say has been released has actually fixed the motion blurring when playing back 1080p24fps content?
9:42 AM TV, Monitors, AV and IT Support: Bare with me and I'll see if I can get the details.
9:42 AM Callum Alexander: Thank you.
9:47 AM TV, Monitors, AV and IT Support: Alright, I can confirm that a recent update has correct this.
9:48 AM Callum Alexander: Can you please confirm which regions the set has been corrected in?
9:48 AM Callum Alexander: Are they the UK sets that have been fixed, or has every set been fixed?
9:48 AM TV, Monitors, AV and IT Support: I don't have that information, we are the UK support team so as far a we know the UK models have been updated.
9:49 AM Callum Alexander: Thank you, that is brilliant news.
9:50 AM TV, Monitors, AV and IT Support: No worries, is there anything else I can help you with?
9:50 AM Callum Alexander: Yes, could I please have your name? So I know who has been so helpful.
9:51 AM TV, Monitors, AV and IT Support: Of course my name is Calum and I'm part of the TV and Media support team.
9:52 AM Callum Alexander: I am Callum too, although with two L's
9:52 AM Callum Alexander: Thank you for your help. And no, there is nothing else you can help me with. Thank you again.
9:52 AM TV, Monitors, AV and IT Support: You're welcome. If you have any future queries, please do not hesitate to contact us. Following this chat there is a short survey that will allow you to rate the Live Chat service you have received today. We appreciate all feed back given. Thank you for choosing LG, and have a nice day.
9:53 AM Callum Alexander: You have a nice day too.
Please note that I have not tried this in person though, I did make my request very clear and unless I have been lied to, the problem has been fixed. Just thought I would share the good news!