I am encountering this same error on my Sony KDL-32CX520.
I have been converting my DVDs to .mp4 (H.264), using Handbrake, but noticed that many of the longer movies will give a "playback not available" a little ways into the movies. I'm not sure what this problem is. I usually play these off a hard drive, but I've even tried to play them from a USB with same results. My Sony BluRay BDP-S590 will play them off the USB without any issues. Also, if the files are in .avi format, they play fine.
Any suggestions?
According to the manual, these are the supported formats.
Video MPEG-1 .mpg, .mpe, .mpeg O O
MPEG-2 PS .mpg, .mpe, .mpeg O O
MPEG-2 TS .mpg, .m2t, .mpe, .mpeg O O
AVC (MPEG-4 part 10), MPEG-2 TS .m2ts, .mts O O
AVC (MPEG-4 part 10), MP4 .mp4 O O
MPEG-4 Visual (MPEG-4 part 2), MP4 .mp4 O O
WMV (9/VC1), Asf .asf, .wmv O O
Music LPCM .wav O1 O
MPEG-1 Audio Layer-3 .mp3 O O
WMA (9), Asf .wma O O
- .aac X X
Image JPEG .jpg, .mpo O2,3 O2
RAW (Sony α) .arw4 O O
Not supported are:
DivX SD (Home Theater profile 3.0) .divx, .avi X X
Xvid .avi X X
DivX HD .divx, .avi X X
OGG .ogv X X
3gpp/3gpp2 .3gp, .3g2 X X
DivX HD plus, MKV .mkv X X
RealMedia .rm, .rmvb X X
MOV .mov X X
FLV .flv X X
MVC .mvc X X
PNG .png X X
WMA (9) .aac X X
USB supported file systems are FAT12, FAT16, FAT32, and exFAT. Files larger than 4GB are only supported when using the exFAT file system.
Not all files are guaranteed to play.
Here is the info on the file I was trying to play. I'm not doing anything special, just a normal mid-quality vid.
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42
File size : 1.27 GiB
Duration : 2h 32mn
Overall bit rate mode : Variable
Overall bit rate : 1 190 Kbps
Encoded date : UTC 2013-04-01 06:32:01
Tagged date : UTC 2013-04-01 07:17:41
Writing application : HandBrake 0.9.8 2012071700
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L3.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 2h 32mn
Bit rate mode : Variable
Bit rate : 1 024 Kbps
Width : 1 280 pixels
Height : 528 pixels
Display aspect ratio : 2.40:1
Frame rate mode : Variable
Frame rate : 23.976 fps
Minimum frame rate : 23.810 fps
Maximum frame rate : 24.246 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.063
Stream size : 1.09 GiB (86%)
Writing library : x264 core 120
Encoding settings : cabac=1 / ref=1 / deblock=1:0:0 / analyse=0x1:0x111 / me=hex / subme=2 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=6 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=1 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=10 / rc=2pass / mbtree=1 / bitrate=1024 / ratetol=1.0 / qcomp=0.60 / qpmin=3 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Encoded date : UTC 2013-04-01 06:32:01
Tagged date : UTC 2013-04-01 07:17:41
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 2h 32mn
Bit rate mode : Variable
Bit rate : 160 Kbps
Maximum bit rate : 199 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Delay relative to video : 83ms
Stream size : 174 MiB (13%)
Language : English
Encoded date : UTC 2013-04-01 06:32:01
Tagged date : UTC 2013-04-01 07:17:40
I did find in another forum this advice, so I'll try and convert this file to see if his advice works.
"This is what worked for me:
TV: Sony KDL-32EX308
Software: Handbrake
OS: (shouldn't matter, but) Sabayon Linux 8
In Handbrake, I set the Codec to MPEG-4 (FFmpeg)
Use NTSC (29.97) framerate and set it to Variable Framerate.
Set the encode to Constant Quality and put the slider between 1 and 8. Setting 1 will be higher quality but larger filesize. If you source video is already a crappy bitrate, then a higher setting here will not help you. (you can't get something from nothing).
Make sure the filename stays .mp4 and NOT .m4v. I changed the default settings in Preferences to not use this.
My audio is set to AAC. I use 160Kbps Audio bitrate.
These settings work on my Sony TV. In the future I will by an LG T.V. as they are more compatible with other codecs and do not tie you to one OS. " Posted by Teufelshunde.
Im