Sony XBR-HX950 Owners' Thread (XBR-55HX9​50 and XBR-65HX95​0) - Page 152 - AVS Forum
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post #4531 of 4552 Old 08-05-2014, 05:35 PM
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Leo Bodnar input lag tester XBR-55HX950 Results. Same as the XBR-46HX929.

Game/Graphics mode
LED Dynamic Control
Off 43.5 ms
Low 44.0 ms
Standard 44.6 ms
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post #4532 of 4552 Old 08-07-2014, 07:29 PM
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Dead pixel lines appeared on my HX950 last month. Bought less than two years ago, first TV to not last me until I got bored of it, and also the first TV I spent more than a grand on. I contacted the store to see what they could do before contacting Sony.

I'm livid.
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post #4533 of 4552 Old 08-07-2014, 08:45 PM
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Quote:
Originally Posted by superfreckles View Post
Dead pixel lines appeared on my HX950 last month. Bought less than two years ago, first TV to not last me until I got bored of it, and also the first TV I spent more than a grand on. I contacted the store to see what they could do before contacting Sony.

I'm livid.
This TV has a 18 month warranty.

If out of warranty sony will only offer you 2 options:
1. give you information on local authorized sony repair centers that would to replace the panel, which might not be available from sony anymore and would cost about $1,000+ just for the panel itself.
2. 15% discount on any TV they have in-stock.

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post #4534 of 4552 Old 08-07-2014, 09:14 PM
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Originally Posted by MUGEN View Post
This TV has a 18 month warranty.

If out of warranty sony will only offer you 2 options:
1. give you information on local authorized sony repair centers that would to replace the panel, which might not be available from sony anymore and would cost about $1,000+ just for the panel itself.
2. 15% discount on any TV they have in-stock.
It's 20 months out, I really don't want to buy a new TV. I should clarify the pixels aren't dead, they're discolored, permanent lines. They do not show up across black, but they are very distracting. It being out of warranty is the reason I emailed the store, first. They have out of warranty repair services and the like and in the past I've known them to flat out tell you when a repair isn't worth it rather than using you for $$$.

I'm not someone who buys TVs very often. If I have to replace more than once every five years, it's a problem.
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post #4535 of 4552 Old 08-07-2014, 10:50 PM
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Quote:
Originally Posted by superfreckles View Post
It's 20 months out, I really don't want to buy a new TV. I should clarify the pixels aren't dead, they're discolored, permanent lines. They do not show up across black, but they are very distracting. It being out of warranty is the reason I emailed the store, first. They have out of warranty repair services and the like and in the past I've known them to flat out tell you when a repair isn't worth it rather than using you for $$$.

I'm not someone who buys TVs very often. If I have to replace more than once every five years, it's a problem.
Check if your credit card gave you another 12 months of warranty coverage.
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post #4536 of 4552 Old 08-08-2014, 07:07 AM
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Quote:
Originally Posted by superfreckles View Post
It's 20 months out, I really don't want to buy a new TV. I should clarify the pixels aren't dead, they're discolored, permanent lines. They do not show up across black, but they are very distracting. It being out of warranty is the reason I emailed the store, first. They have out of warranty repair services and the like and in the past I've known them to flat out tell you when a repair isn't worth it rather than using you for $$$.

I'm not someone who buys TVs very often. If I have to replace more than once every five years, it's a problem.
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Originally Posted by Kisakuku View Post
Check if your credit card gave you another 12 months of warranty coverage.
That's a good point. But first I would try Sony's warranty service. This was their flagship TV at the time, and they have shown some flexibility in the past if the set is only out of warranty by a few weeks or months. It's certainly worth a shot, and the worst that can happen is that they say no dice. And that still leaves you with options: Elevate your request to a higher-level Sony rep, use your CC's extended warranty service, or avail yourself of whatever assistance the retail store is willing to provide.
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post #4537 of 4552 Old 08-13-2014, 02:43 PM
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So i just got an hx950, looks great so far.
Does anybody have settings for this set, i mostly watch blu rays and hd rips in a dim room.
Does cinema mode only change video processing or does it effect custom picture settings?
Thanks
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post #4538 of 4552 Old 08-19-2014, 11:51 PM
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Hi folks
Was tweaking the set earlier, does any one know what smooth gradiation actually do?
When I turn to low from off,bluray picture gets more depth but mediocore quality stuff like netflix looks a little hazzy especially around the outlines of objects ,actors etc...
Overall when on low this setting seems to make bluray movies more immersive without any artificial motion.
Would be great to hear about your experiences.
Thanks!
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post #4539 of 4552 Old 09-19-2014, 03:55 PM
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I purchased the 55" hx950 when it was released but quickly returned due to mediocre PQ on 1080i DirecTV Programming. Blu-Ray Material was great. Didn't want a $3500.00 TV that only looked good on Blu-ray. Anyway, been looking at 2014 models of Samsung and Sony Sets and not impressed. I've been kicking myself in the rear for almost 2 years for returning the 950. I just saw Onecall has 10 65" hx950 in stock via Amazon.
Question(s): If I buy it should I be concerned with different panel types like with Samsung? Is the panel different on the 65" vs. 55"? The images on Amazon show a tilting stand. It might be a deal-breaker if 65" stand leans back and won't go vertical. Anyone with a 65" have any info? Anyone have any knowledge about Onecall? Will it be easy to return?
Thanks in advance.

Last edited by AncientAlien; 09-19-2014 at 04:10 PM.
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post #4540 of 4552 Old 09-20-2014, 09:38 AM
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Hi,

I'm looking to purchase an XBR-55HX950 - if interested in selling, please send me a PM. Thanks!
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post #4541 of 4552 Old 09-21-2014, 07:52 AM
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Quote:
Originally Posted by AncientAlien View Post
I purchased the 55" hx950 when it was released but quickly returned due to mediocre PQ on 1080i DirecTV Programming. Blu-Ray Material was great. Didn't want a $3500.00 TV that only looked good on Blu-ray. Anyway, been looking at 2014 models of Samsung and Sony Sets and not impressed. I've been kicking myself in the rear for almost 2 years for returning the 950. I just saw Onecall has 10 65" hx950 in stock via Amazon.
Question(s): If I buy it should I be concerned with different panel types like with Samsung? Is the panel different on the 65" vs. 55"? The images on Amazon show a tilting stand. It might be a deal-breaker if 65" stand leans back and won't go vertical. Anyone with a 65" have any info? Anyone have any knowledge about Onecall? Will it be easy to return?
Thanks in advance.
I have both the 55" and 65". The panels are the same for both TV's. Regarding the 65" leaning back, I can assure you it goes vertical if you are going to utilize the included stand and aren't mounting it on the wall. Hope this helps.
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post #4542 of 4552 Old 09-21-2014, 09:02 AM
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Quote:
Originally Posted by JTrue5 View Post
Quote:
Originally Posted by AncientAlien View Post
I purchased the 55" hx950 when it was released but quickly returned due to mediocre PQ on 1080i DirecTV Programming. Blu-Ray Material was great. Didn't want a $3500.00 TV that only looked good on Blu-ray. Anyway, been looking at 2014 models of Samsung and Sony Sets and not impressed. I've been kicking myself in the rear for almost 2 years for returning the 950. I just saw Onecall has 10 65" hx950 in stock via Amazon.
Question(s): If I buy it should I be concerned with different panel types like with Samsung? Is the panel different on the 65" vs. 55"? The images on Amazon show a tilting stand. It might be a deal-breaker if 65" stand leans back and won't go vertical. Anyone with a 65" have any info? Anyone have any knowledge about Onecall? Will it be easy to return?
Thanks in advance.
I have both the 55" and 65". The panels are the same for both TV's. Regarding the 65" leaning back, I can assure you it goes vertical if you are going to utilize the included stand and aren't mounting it on the wall. Hope this helps.
So does the stand on the 65" have two positions, vertical and slightly back? How is the banding on your 65"?
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post #4543 of 4552 Old 09-21-2014, 05:58 PM
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Originally Posted by AncientAlien View Post
So does the stand on the 65" have two positions, vertical and slightly back? How is the banding on your 65"?
No, the stand has only one position. I have hardly any banding.. This is a great television as you know. So good that I had to buy both sizes… See the attached picture..

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post #4544 of 4552 Old 09-25-2014, 12:59 PM
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Quote:
Originally Posted by AncientAlien View Post
So does the stand on the 65" have two positions, vertical and slightly back? How is the banding on your 65"?
65" is strictly vertical stationary.

*Sony XBR 929 & Sony XBR8-Denon 3311CI-Mirage V2 FS speakers w/S10 Sub-Oppo 93-Darbee DVP5000-Harmony 1100
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post #4545 of 4552 Old 10-03-2014, 06:50 PM
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Hi,

I'm looking to purchase an XBR-55HX950 - if interested in selling, please send me a PM. Thanks!
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post #4546 of 4552 Old 10-06-2014, 09:54 AM
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Hi,

I'm looking to purchase an XBR-55HX950 - if interested in selling, please send me a PM. Thanks!

Check Craigslist occasionally. Or try Sony Outlet if you have one local to you. I was able to find my 55" via Craigslist. I liked it so much I bought the 65" from the Sony Outlet. It was actually brand new too. (And no I'm not selling my 55".. lol)
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post #4547 of 4552 Old 10-06-2014, 10:42 AM
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Haha, ok, thanks anyways. I actually tried the Sony Outlet route but apparently they're now all closed. Will keep an eye on Craigslist.
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post #4548 of 4552 Old 10-07-2014, 09:11 PM
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Sony Issues Limited Warranty Extension on 2012 55HX950

I saw some post about this pixel issues and then read Sony just extended the warranty on Oct 1, 2014...

------
Limited Warranty Extension for the LCD Panel in Some 2012 Model Year 55" BRAVIA Televisions (XBR-55HX950 series)

Posted: 10/01/2014

Dear Valued Sony® BRAVIA® customers,

Sony has identified a limited number of 55" BRAVIA LCD televisions (models listed below) which may develop a horizontal line or bar across the LCD display.

Affected Models

XBR-55HX950

Solution

As part of our commitment to quality, Sony has a program to replace any Affected Model experiencing this issue through September 30, 2017.

Note: This limited warranty extension is only applicable to specific horizontal line or horizontal bar symptoms for the Affected Models, and except as set forth in this announcement, the terms of the Sony limited warranty that accompanied the Affected Models continue to apply.

If your television is experiencing this issue, please call Sony at (877) 662-7669 to arrange for a representative to assist you.
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post #4549 of 4552 Old 10-13-2014, 02:16 PM
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Sony actually offered me an X850B to replace my HX950 with the aforementioned issue. That seems like a downgrade given the lack of full array backlight, what do you guys think? Even the X900B seems inferior.
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post #4550 of 4552 Old 10-20-2014, 06:33 AM
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This is amazing!

I have gotten pretty lucky with the Sony sets that I have owned over the past 7 years! I bought a 46XBR4 in 2007, the panel went out a couple years ago and to my surprise it was covered by an extended warranty for panel issues on specifically the 46in version. I paid a little towards the replacement to get upgraded to the 55HX950 and now it is covered by an extended warranty until 2017 on that specific set... 10 years of warranty, can't beat that!

Quote:
Originally Posted by PacGuy83 View Post
I saw some post about this pixel issues and then read Sony just extended the warranty on Oct 1, 2014...

------
Limited Warranty Extension for the LCD Panel in Some 2012 Model Year 55" BRAVIA Televisions (XBR-55HX950 series)

Posted: 10/01/2014

Dear Valued Sony® BRAVIA® customers,

Sony has identified a limited number of 55" BRAVIA LCD televisions (models listed below) which may develop a horizontal line or bar across the LCD display.

Affected Models

XBR-55HX950

Solution

As part of our commitment to quality, Sony has a program to replace any Affected Model experiencing this issue through September 30, 2017.

Note: This limited warranty extension is only applicable to specific horizontal line or horizontal bar symptoms for the Affected Models, and except as set forth in this announcement, the terms of the Sony limited warranty that accompanied the Affected Models continue to apply.

If your television is experiencing this issue, please call Sony at (877) 662-7669 to arrange for a representative to assist you.
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post #4551 of 4552 Old 10-20-2014, 11:45 AM
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...Upgraded to the 55HX950 and now it is covered by an extended warranty until 2017 on that specific set... 10 years of warranty, can't beat that!
Only if your set develops horizontal lines according to their wording. So if it's some other issue, you're probably out of luck.

"Note: This limited warranty extension is only applicable to specific horizontal line or horizontal bar symptoms for the Affected Models, and except as set forth in this announcement, the terms of the Sony limited warranty that accompanied the Affected Models continue to apply."
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post #4552 of 4552 Old 10-20-2014, 12:13 PM
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Originally Posted by CaptainVideoJW View Post
Only if your set develops horizontal lines according to their wording. So if it's some other issue, you're probably out of luck.

"Note: This limited warranty extension is only applicable to specific horizontal line or horizontal bar symptoms for the Affected Models, and except as set forth in this announcement, the terms of the Sony limited warranty that accompanied the Affected Models continue to apply."
I did realize that, it is the same stipulation that was on the XBR4 extended warranty. I should have clarified I guess. Either way, 10 years of warranty on the most expensive component of the set... still awesome!
Also, I have been VERY impressed with the customer support from Sony. I don't know if that is just when dealing with their flagship level products or everything, but I have had great experiences.
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