Originally Posted by CaptainVideoJW
I know you're disappointed. Push for a check and keep pushing if they can't offer (what will likely will be refurbished) something that's even close. (Keep in mind it took me 6 months to get a check from Sony) There are no more HX950's in Sony's inventory that I'm aware of.
The Costco-SquareTrade warranty was the best warranty I ever bought. They refunded me the full purchase price of my 55HX950, and quickly.
Well I bought this HX950 second hand, and the seller assured me it was in perfect shape...not.
I sent Sony an email back arguing that the HX950 should be replaced with a X950B for the following reasons:
The HX950 has:
1. Full Array Local Dimming
2. 240Hz native refresh rate
3. Once piece monolithic glass design (which is absolutely stunning)
The replacements (X850B, X850C, X900C) offered only have:
1. Edge lit, some with frame dimming, some with local dimming, which is vastly inferior to the HX950
2. 120Hz native refresh rate, which is also inferior.
3. A bezel/frame around the screen, no edge-to-edge monolithic glass, which is quite disappointing and not aesthetically pleasing to the eye.
The only improvement you have given me here is 2160PK vs 1080P, which is not a huge deal to me. After looking at all recent Sony TVs, the only thing that comes close is the XBR X950B, since it shares the same features as the HX950 including:
1. Full array local dimming
2. Monolithic glass design
3. 120Hz, but this is characteristic of all 4K panels at this time
The XBR X950B is the appropriate replacement for the HX950, even the model numbers match.