I have attached several photos revealing the dead pixels and halo or screen burn which plagues the XBR 950 55" which was delivered the end of October by Best Buy. Has anyone else observed this malady? By the way I was told in a just received email....
"Sorry to hear about how things have been carrying along, I assure you we've exhausted every outlet possible in search for a new 929 but unfortunately could only get our hands on multiple open ones. Again, I am very sorry for the original miscommunication. Please do not feel that I was neglecting your emails as I was away on vacation. I'm back now, and I was able to set an exchange for you Wednesday morning. Let me know if that does not work for you, otherwise I sincerely hope that this TV is up to your standards and can be enjoyed to the fullest."
and this was from the store manger ...."I have been trying really hard over the weekend to locate any of the Sony 929's. Every store that listed one in stock, the item was either an open box or a display. We also tried to order on BestBuy.com with no success. "A...."should be getting in touch with you soon about helping you with the issues you are currently having".
you can easily spot the problem in the light blue field above the "N."..
The dead pixels and the "halo" standout with the white screen
observe above the E and N in enter
Burnt pixels and halo standout within the cream backround
look at the top of the F in free
The last photo was taken with the set off... It is definitely behind the gorilla glass, the defect ( or screen rupture?)is approx. 1/2" in wide and nearly 3/4" long
I have just forward the same photos to Best Buy/Geek Squad.