djrichrok, 8traxrule, Sharpsucks,
Well, I did get several things started. I spent some time in Google picking out someone from The Sharp Corporation to be the recipient of my next letter. I did some multi-tasking [this is a great time to throw some business lingo around to impress] While doing that I came across one of those "contact us" options for Sharp. So I filled in all the info and this one allowed up to 1000 characters to explain the issue. Then I joined The Sharp Aquos Advantage something or other. It is some kind of complimentary thing to make people owning certain model Sharps feel that are, IMHO, extra special. What the heck, we already knew we were special!
While still feeling as though I had been anointed by the Pope, I received an Email from Sharp and was surprised to read that the first line said, "Unfortunately, there have been many issues with the firmware updates." I have to give them credit for not attempting to minimize the situation or put the blame on some customers who might not be electrical engineers. The letter went on to say that I should call and that this situation now had a case number. I called and for almost an hour they telephonically walked me through various procedures on the TV. It started with unplugging the set and then plugging it back in while one finger is on the input button and another finger on the negative volume button [on the set itself] while watching the screen for the letter "K" before releasing my fingers. Instructions continued on through more settings than I can recall and then we got to the one where I would ask for a manual download. It started off fine but ended just as all the rest...at 67%. Then I was told to get my flash drive ready and I would receive a call back in 30 seconds. I never did get that call. I left the TV sit that way for several hours while I used the PC and nothing changed. It just sat there at 67%. Then I got it out of that mode and attempted to go to Netflix, which we subscribe to, and we are now blocked from that due to the partial download problem. So we are now in worse shape than before. The regular cable channels through COX Cable are fine.
So that's it from here. I'll let you know what happens next. Joe